Ted Harrington
Executive Partner
Independent Security Evaluators
Get ready for morning sessions with hot coffee and grab-and-go breakfast offerings.
Agenda
Thursday, June 6
7:30am–8:00am
8:00am–8:45am
Hacking retail
8:00am–8:45am
Centific Global Solutions Theatre
Have you ever wondered how hackers think? Do you know why they're so successful? Do you want to know what this has to do with broader retail concerns, such as loss prevention, asset protection, and anti-fraud? Led by Ted Harrington -- the #1 bestsell ...
9:00am–9:45am
9:00am–9:45amFeatured Session
All risks on deck! Preparing for the challenges of global and domestic threats
9:00am–9:45am
Blue Dot Stage, 104A, Level 1
Global threats and events can disrupt a retail business, even if you don’t have assets outside the U.S. Retailers with large global footprints will share experiences where they proactively prepared for events or reacted to imminent threats based on p ...
Scott McBride
Chief Global Asset Protection Officer & CSO
American Eagle Outfitters Inc.
Tom Ruane, CFE
Director, Asset Protection/Safety - West (Western U.S., Hawaii, Japan, Singapore and Guam)
Navy Exchange Service Command (NEXCOM)
John Talamo
SVP, Asset Protection
Victoria's Secret & Co.
Bill Farris
AVP, Asset Protection
Victoria's Secret & Co
Lessons from ten years of retail cybersecurity collaboration
9:00am–9:45am
Zellman Group Stage, 104 C, Level 1
In 2014, in the wake of high-profile retail cybersecurity incidents, the National Retail Federation established the IT Security Council as its key forum for cybersecurity leaders from retail companies to work together and learn from each other, in su ...
Cy Fenton
Managing Consultant
Proximus Consulting Group
Diane Brown
VP, IT Risk Management
Ulta Beauty
Adam Isles
Principal and Head of Cybersecurity
The Chertoff Group
Aaron De Runtz
Senior Director, Cybersecurity and Technical Infrastructure
Peet's Coffee
Managing the extreme: Protecting vulnerable locations against loss
9:00am–9:45am
Metro One Stage, 104B, Level 1
There is theft, then there is theft. Listen to a panel of experts on how they approach locations that have the highest level of theft, crime or potential violence. Learn about adjustments in practices, maintaining a safe environment, and how to work ...
Chris Hackler
VP Global Asset Protection
Signet Jewelers
Jake Wilson
RAPM
Nordstrom
Michael Loox
Senior Manager- Loss Investigations and Security Operations
Sheetz
Jeff Blunk
Director of Investigations
Nordstrom
10:00am–10:45am
10:00am–10:45amFeatured Session
NRF Curated Session
10:00am–10:45am
Zellman Group Stage, 104C, Level 1
Session details coming soon!
Stephanie "Snow" Carruthers
Chief People Hacker
IBM, X-Force
NRF Curated Session
10:00am–10:45am
Blue Dot Stage, 104A, Level 1
Session details coming soon!
David French
Executive Vice President of Government Relations & Executive Director, NCCR
National Retail Federation
Rachel Michelin
President + CEO
California Retailers Association
Jason Straczewski
VP, Government Relations and Political Affairs
National Retail Federation
Start with empathy: Handling vulnerable and homeless people
10:00am–10:45am
Metro One Stage, 104B, Level 1
Homelessness and vulnerable populations are a growing challenge across the nation. How we handle these individuals can make a difference. It can also impact how your brand is viewed by your customers. Learn how empathy and compassion for vulnerable p ...
Susan Reda
VP, Education Strategy
National Retail Federation
Hugo Cortez
Field Security Manager
McDonald's Corp
Octavio Jara
Senior Manager of Security
McDonald's Corp
Edward Turner
Director Protection, WPV & Fraud
Staples US Retail
10:45am–2:45pm
Expo Hours & Experiences
10:45am–2:45pm
Expo
Enjoy social breaks with peers, free lunches, giveaways, fun games and prize-winning opportunities in the Expo.
The crowd favorite returns. Make new connections through NRF’s MATCH, SPIN, WIN. Locate your attendee twin by matching badge numbers and s ...
10:45am–2:45pmExpo Experience
Match, Spin & Win
10:45am–2:45pm
Fusion Center
Find your match and spin your way to a win! Locate the MATCH #" on your badge (lower right corner) then look for others with the same number. Retailers and Exhibitors must find each other by matching the numbers on their badge. Once found, head to th ...
NJB Professional headshot lounge
10:45am–2:45pm
Expo
Smile! Stop by the Professional Headshot Lounge on the expo floor to update your professional headshot. Across from Booth 1221.
NRF Fusion Center
10:45am–2:45pm
Expo
The NRF Fusion Center is where you can collaborate with all levels of law enforcement agencies, mall security and Organized Retail Crime Associations to discuss trending LP and cyber issues and explore new strategies to counter retail crime. Sponsore ...
11:00am–11:20am
NRF Fusion Center K9 Activation
11:00am–11:20am
U.S. Customs Border Protection will be providing a K9 demonstration that specializes in narcotics and human detection. The K9 Team is capable of detecting illegal contraband hidden deep inside of ships, containers, and other concealment methods. ...
11:00am–11:30am
Successfully prosecute ORC: Lessons from retail and state leadership
11:00am–11:30am
Expo Stage
Retailers face an evolving range of threats that risk the safety of their employees and customers - as well as their bottom line. This session will share proven strategies to detect and deter organized retail crime through effective collaboration wit ...
11:00am–2:30pm
Retail Law & Risk Workshop
11:00am–2:30pm
The Retail Law & Risk Workshop offers a unique opportunity to participate in interactive sessions with renowned retail legal and risk experts. The workshop includes case study explorations involving some of the most cutting-edge technologies impa ...
11:45am–12:15pm
12:00pm–1:00pm
Expo Lunch
12:00pm–1:00pm
Expo
Enjoy a well-rounded complimentary boxed lunch served on the Expo floor allowing you to network and eat at the same time. Lunch includes a sandwich or salad, fruit and a beverage.
12:00pm–1:30pm
Women at Protect Luncheon
12:00pm–1:30pm
Zellman Group Stage, 104 C, Level 1
Education, networking and community, focused on women working in loss prevention and asset protection. Join us for an exclusive luncheon that will inspire, celebrate, educate and bring together women in the retail industry, powered by the NRF Women i ...
Nicole Accardi
Vice President, Loss Prevention
J Crew
Cynthia Hetherington
CEO Founder
Hetherington Group
Summer Stephan
San Diego County District Attorney
San Diego County District Attorney's Office
12:30pm–1:00pm
1:15pm–1:45pm
Combating ORC
1:15pm–1:45pm
Expo Stage
Applying a combination of solutions from Checkpoint, Family Dollar found our ORC solution to be a safe and effective way to accelerate the case building process and help move ORC offenders through prosecution.
Cynthia Grizzle, CFI
VP Asset Protection
Family Dollar
Frank Panebianco
VP Sales and Marketing
Checkpoint Systems
Stephanie Crowe
National Account Director
Checkpoint Systems
2:30pm–2:45pm
Daily Double Prize Drawing
2:30pm–2:45pm
Fusion Center Stage
The Daily Double gives winning retailers a second chance to win big. Retailers who previously won at Match, Spin and Win can return to the Expo Hall and Fusion Center Stage for a second spin. It's a new wheel with new and bigger prizes! This is a r ...
2:45pm–3:30pm
2:45pm–3:30pmFeatured Session
CyberGPT: How retail security leaders can manage AI threats and opportunities
2:45pm–3:30pm
Zellman Group Stage, 104 C, Level 1
The rapid maturation of new artificial intelligence technologies is changing the landscape of cybersecurity and fraud threats and defenses. Cyber adversaries are using AI to carry out targeted phishing and social engineering attacks and facilitate sc ...
Mark Weatherford
Chief Cybersecurity Strategist
Coalfire
Christian Beckner
Vice President, Retail Technology & Cybersecurity
National Retail Federation
Katie Craven
Head of Risk & Identity Solutions Management, NA
Visa
Managing large-scale or multi-jurisdictional ORC theft groups
2:45pm–3:30pm
Blue Dot Stage, 104A, Level 1
Coordinating internal and external resources to handle the detection, investigation, and disruption of large ORC networks is a challenge. Learn from some retailers how they seek intelligence, coordinate investigations, and work to bring these bad act ...
Chris DeSantis
Senior Director, Asset Protection
Macy's Inc.
Joe Coll
VP Asset Protection
Macy's Inc.
Jamie Wendell
Head of Customer Protection and Enforcement
Amazon
Jordan Chacon
Director of Investigations
Kohl's
Tomorrow’s technologies – Today’s legal concerns
2:45pm–3:30pm
Metro One Stage, 104B, Level 1
A.I., face matching, RFID and other technological advances create benefits and challenges to data and personal privacy. Our panel of experts will explore how LP/AP leaders can better educate themselves about these technologies, how they can leverage ...
David Johnston
VP, Asset Protection and Retail Operations
National Retail Federation
Dara Riordan
President & COO
FaceFirst
Tom Meehan, CFI
President
CONTROLTEK
John Landolfi
Partner
Vorys
3:45pm–4:15pm
You play to win the game
3:45pm–4:15pm
Centific Global Solutions Theatre
Herm Edwards has spent a lifetime playing to win. His leadership style, his passion for teamwork, and his commitment to getting the details right have made him successful on the football field and throughout his life. Join us as he shares the experi ...
Herm Edwards
Football Analyst
ESPN