Print Agenda

Thursday, June 6

7:30am8:00am

Attendee Breakfast

7:30am8:00am
Outside of Keynote Room
Get ready for morning sessions with hot coffee and grab-and-go breakfast offerings.
8:00am8:45am

Hacking retail

8:00am8:45am
CIS Security Solutions Theatre
Have you ever wondered how hackers think? Do you know why they're so successful? Do you want to know what this has to do with broader retail concerns, such as loss prevention, asset protection, and anti-fraud? Led by Ted Harrington -- the #1 bestselling author of Hackable and a leader of ethical hackers -- this dynamic keynote session will teach you: how hackers think; how to apply the hacker mindset to other objectives, such as loss prevention, asset protection, anti-fraud (and more!); and how to handle the intersection of physical and digital. Ted takes you to the front lines of ethical hacking to tell stories that teach you what to do, how to do it, and why.
9:00am9:45am

All risks on deck! Preparing for the challenges of global and domestic threats

Lessons from ten years of retail cybersecurity collaboration

Managing the extreme: Protecting vulnerable locations against loss

10:00am10:45am

Readying the retail industry for a challenging legislative landscape

Start with empathy: Handling vulnerable and homeless people

Tales from the darkside: Robbing companies from 9 to 5

10:45am2:45pm

Expo Hours & Experiences

10:45am2:45pm
Expo
Enjoy social breaks with peers, free lunches, giveaways, fun games and prize-winning opportunities in the Expo. The crowd favorite returns. Make new connections through NRF’s MATCH, SPIN, WIN. Locate your attendee twin by matching badge numbers and spin the wheel for prizes. Every spin wins! It’s the perfect way to take a break and have some fun before getting back to all the serious stuff!

NRF Fusion Center

10:45am2:45pm
1500-1700 aisles, Center of Expo
The NRF Fusion Center is where you can collaborate with all levels of law enforcement agencies, mall security and Organized Retail Crime Associations to discuss trending LP and cyber issues and explore new strategies to counter retail crime. Sponsored by: eBay and Macy's

Match, Spin & Win

10:45am2:45pm
NRF Fusion Center
Find your match and spin your way to a win! Locate the MATCH #" on your badge (lower right corner) then look for others with the same number. Retailers and Exhibitors must find each other by matching the numbers on their badge. Once found, head to the prize wheel for a winning spin! 

NJB Professional headshot lounge

10:45am2:45pm
Expo, next to booth 1221
Smile! Stop by the Professional Headshot Lounge on the expo floor to update your professional headshot. Across from Booth 1221.
11:00am11:30am

Successfully prosecute ORC: Lessons from retail and state leadership

11:00am11:30am
Expo Stage
Retailers face an evolving range of threats that risk the safety of their employees and customers - as well as their bottom line. This session will share proven strategies to detect and deter organized retail crime through effective collaboration with retailers, attorneys general, local law enforcement, and solution providers. Loss prevention leaders from Meijer, The Home Depot, and Kroger and an assistant attorney general for Michigan will explain how to best identify ORC risks and create strategies to mitigate them and successfully pursue bad actors. 
Frank Patercity

Frank Patercity

Director, Corporate Security, Investigations & Organized Retail Crime
Kroger
Sean Browne

Sean Browne

Sr. Manager, Organized Retail Crime
The Home Depot
11:45am12:15pm

Why RFID is a game changer for loss prevention

11:45am12:15pm
Exhibitor Big Ideas Stage
RFID has evolved dramatically.  These serialized labels now exist for products that in the past were considered untaggable, and they are routinely found on goods with ultra-low price points.  The technology has helped many retailers improve their loss detection and prevention capabilities.  Not surprisingly, interest from asset protection teams is at an all-time high.  To help you decide whether you too should begin putting RFID to work, this session will address common questions from retailers and consumer brands.  Regardless of what type of goods you sell and protect, this session is for you.
Marshall Kay

Marshall Kay

Director, Retail Transformation Services
Avery Dennison
12:00pm1:00pm

Expo Lunch

12:00pm1:00pm
Meet, Seat & Eat areas, Expo
Enjoy a well-rounded complimentary boxed lunch served on the Expo floor allowing you to network and eat at the same time. Lunch includes a sandwich or salad, fruit and a beverage.
12:00pm1:30pm

Women at Protect Luncheon

12:00pm1:30pm
Zellman Group Stage, 104C, Level 1
Education, networking and community, focused on women working in loss prevention and asset protection. Join us for an exclusive luncheon that will inspire, celebrate, educate and bring together women in the retail industry, powered by the NRF Women in Loss Prevention group. This program is open to female retailers registered with an All-Access pass and can be added during the registration process.
Summer Stephan

Summer Stephan

San Diego County District Attorney
San Diego County District Attorney's Office
12:30pm1:00pm

Beyond traditional LP: How Stater Bros leverages their LP platform across the enterprise

12:30pm1:00pm
Exhibitor Big Ideas Stage
Stater Bros uses their loss prevention platform and data well beyond the traditional loss prevention organization into operations, marketing, and finance. The analytical insights allow them to compete effectively with larger organizations, improve customer satisfaction, have safer shopping experiences, and realize nearly $1M per year in savings and increased revenue. Come learn some pragmatic LP tactics on how to save money on voids, returns, discounts, and sweethearting that lead to more effective internal investigations. With data refreshes multiple times a day, operations can forecast as they sell, marketing can monitor promotional effectiveness, and finance can improve seasonal forecasts.  
1:15pm1:45pm

Combating ORC

1:15pm1:45pm
Exhibitor Big Ideas Stage
Applying a combination of solutions from Checkpoint, Family Dollar found our ORC solution to be a safe and effective way to accelerate the case building process and help move ORC offenders through prosecution.
2:30pm2:45pm

Daily Double Prize Drawing

2:30pm2:45pm
Fusion Center Stage
The Daily Double gives winning retailers a second chance to win big.   Retailers who previously won at Match, Spin and Win can return to the Expo Hall and Fusion Center Stage for a second spin. It's a new wheel with new and bigger prizes! This is a retail-only game and retailers do NOT need to bring their earlier exhibitor match along to spin. Retailers can only participate in the Daily Double once over the course of the event. 
2:45pm3:30pm

CyberGPT: How retail security leaders can manage AI threats and opportunities

Managing large-scale or multi-jurisdictional ORC theft groups

Tomorrow’s technologies – Today’s legal concerns

3:45pm4:00pm

Fireside chat with San Diego County DA and NDAA President-elect Summer Stephan

3:45pm4:00pm
CIS Security Solutions Theatre
The relationships between prosecutors, law enforcement and retailers are vital in efforts to stem the current tide of retail theft and violence. San Diego County DA Summer Stephan sits with NRF VP David Johnston to talk about the proactive approach her office takes in building these relationships and prosecuting those involved in ORC activities. As President Elect of the National District Attorneys Association, DA Stephan will highlight her planned agenda of educating and reaffirming the needs of prosecutors across the nation to take a firm stance against these criminal offenders. 
David Johnston

David Johnston

VP, Asset Protection and Retail Operations
National Retail Federation
Summer Stephan

Summer Stephan

San Diego County District Attorney
San Diego County District Attorney's Office
4:00pm4:30pm

You play to win the game

4:00pm4:30pm
CIS Security Solutions Theatre
Herm Edwards has spent a lifetime playing to win. His leadership style, his passion for teamwork, and his commitment to getting the details right have made him successful on the football field and throughout his life.  Join us as he shares the experiences that have shaped his approach to life and elucidates a tenet he holds dear - namely, making something out of every day.