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Agenda

Monday, June 11

12:00 - 4:30pm

Texas C
Specifically designed for executive-level loss prevention and asset protection professionals, Executive Afternoon offers interactive discussion, expert insights and takeaways, and exclusive peer-to-peer networking. The program considers topics that help keep pace with the rapidly changing expectations and challenges currently facing your profession, and new dependencies on others in the business to effect change.

Executive Afternoon is limited to 100 participants, and only three executives may attend from each retail organization. Lunch is included from noon to 1:00 pm.

There is no cost to attend Executive Afternoon, however, all attendees must be registered with a full conference pass.

, U.S. Army’s elite 75th Ranger Regiment
, Team Never Quit
, Senior Vice-President, Chief Security Officer
, Verizon Communications
Topics covered: Full Conference Pass

5:00 - 7:00pm

Glass Cactus
Start NRF PROTECT off right at the rousing Welcome Reception. Network with colleagues and competitors alike and make valuable connections. Beat the morning rush. Registration will be open. Bring your registration confirmation email (or show it on your mobile device) and your photo ID to expedite picking up your conference badge at the reception.
Topics covered: EXPO Pass | Full Conference Pass

Tuesday, June 12

7:00 - 8:00am

Fuel up with coffee and a light breakfast before grabbing a seat at the opening Mainstage session.
Topics covered: EXPO Pass | Full Conference Pass

Make in-person connections with restaurant, grocery, drug store and mass market store loss prevention, security and safety professionals.

Topics covered: EXPO Pass | Full Conference Pass

8:00 - 9:00am

Texas A
While Hurricane Harvey devastated everything in its path, it did not dampen the resilience of the retail industry. Numerous retail companies came to the aid of local communities by reengineering supply chain and distribution logistics, reimaging what it means to serve the community, and redeploying workers willing to roll up their sleeves. How does one manage a crisis of epic proportions? A handful of retailers will share their processes and expertise for managing a plethora disasters from hurricanes, to wildfires and mudslides.

Learn to: prepare in for impending crisis recognize needs in terms of technology and people manage the human element
, V.P. of Operations, Houston Division
, The Kroger Company
, @kroger
, VP of Loss Prevention
, Academy Sports + Outdoors
, @Academy
, Philanthropist & Owner
, Gallery Furniture
, Vice President, The Home Depot – Gulf Region
, The Home Depot
, @bjp84

9:00 - 9:30am

Texas A
Marvin Ellison began his retail career in loss prevention, navigating the uncertainty that comes with the asset protection business. Today, as chairman and CEO of JCPenney, Ellison is steering the company through the evolving retail climate, focusing his attention on helping customers find what they love for less time, money and effort. This includes investing in omnichannel initiatives that seamlessly connect the retailer’s brick and mortar stores with its online business to connect today’s shoppers with how, when and where they prefer to shop. NRF President and CEO Matt Shay will chat with Ellison about the actions, insights and objectives that leaders face and how they manage through change and adversity during uncertain times.
, President and CEO
, National Retail Federation
,
Moderator
, Chairman and CEO
, JCPenney Company, Inc.

9:30 - 10:30am

9:30 - 10:30am
Topics covered: EXPO Pass | Full Conference Pass

9:30 - 3:00pm

9:30 - 3:00pm
EXPO Hall Features
9:30 - 3:00pm
Topics covered: EXPO Pass | Full Conference Pass
9:30 - 3:00pm
The NRF Fusion Center is a designated area on the EXPO Hall floor that provides an opportunity for law enforcement agencies from the federal, state and local levels to link or “fuse” with retailers to counteract retail and restaurant crimes. Visit law enforcement agency booths to discuss tactics, exchange critical data and enhance important partnerships.
Topics covered: EXPO Pass | Full Conference Pass
9:30 - 3:00pm
EXPO Hall
Topics covered: EXPO Pass | Full Conference Pass

9:45 - 10:15am

EXPO Hall, Big Ideas Room
Topics covered: EXPO Pass | Full Conference Pass

9:45 - 12:00pm

NRF Lounge & Matchmaking Zone

This free program helps retailers and law enforcement personnel discover innovative solutions for their business through private, pre-scheduled meetings with exhibitors. Sign up for 1-on-1 curated meetings that will match you with solution providers that best fit your needs.

Separate registration required. Open to retailers and law enforcement only.

Sign up when you register for NRF Protect 2018 or through the dashboard after registration has been completed. Further information about these 15-minute meetings taking place during expo hall hours will be sent to participants in mid-May.

Topics covered: EXPO Pass | Full Conference Pass

10:30 - 11:00am

EXPO Hall, Big Ideas Room
The role of LP/AP is no longer about “catching the bad guy.” It has evolved beyond monitoring for shrink, theft, and ORC to become a partner with other areas of the business. Departments like Finance, Operations, Supply Chain, etc.  are turning to LP/AP to help to improve sales and margins. Senior executives at Sally Beauty and Belk will discuss how their companies are using prescriptive analytics and pragmatic AI to transform the role of LP/AP within their companies.
, VP Finance / Controller
, Belk
, VP, Loss Prevention & Safety
, Sally Beauty
, CEO
, Profitect
Topics covered: EXPO Pass | Full Conference Pass

10:30 - 11:15am

Texas 3

This session is suited for an EXPERIENCED loss prevention or asset protection professional.

Learn how Abercrombie & Fitch has utilized solution provider business metrics and analytics to develop a predictive shrink model that is ninety percent accurate BEFORE the actual inventory. 

Learn to:

challenge your perception of company metrics make your data work for you use existing solution provide data as your starting point to create a predictive shrink model 
, Regional Manager, Asset Protection, Southeast
, Abercrombie & Fitch
, @Abercrombie
Topics covered: Full Conference Pass
Texas 5

This session is suited for an EMERGING & EXPERIENCED loss prevention or asset protection professional.

In the wake of widespread revelations of misconduct in workplaces, people from all types of industries have begun sharing their stories of harassment and abuse. Refusing to bury their heads in the sand, retail LP executives recognize that old-school "not in my wheelhouse” thinking won’t fly; it’s time to act with integrity and transparency - embracing authenticity and committing to changes in organizational culture. LP and human resources professionals need to bring their distinctive skills to the table, cultivating a collaborative, productive, and high-trust relationship. Hear about one company’s path to this effective partnership. And be sure your smartphone is charged; this presentation will be interactive. 
 
Learn to:  

embrace authenticity on the path to open communication hone methods of developing and cultivating collaborative relationships recognize the value cultivating a partnership between LP and HR and how such a partnership can open an important dialogue

, VP, Loss Prevention, Payroll, Benefits & Legal
, The Container Store
,
Moderator
, Director, Loss Prevention
, SUPERVALU, Inc.
, Senior Vice President, Legal
, SUPERVALU, Inc.
Topics covered: Full Conference Pass
Texas 1

This session is suited for an EMERGING loss prevention or asset protection professional.

Sure it makes good business sense to reduce the hazardous waste produced by retail operations, but what are the best practices for reducing costs and recouping expenses? Expect a lively discussion peppered with the latest research and the most up-to-date methods.

Learn to:

be in compliance and identify hazardous waste. contain and manage costs efficiently. promote associate product lifecycle awareness.

This session brought to you by:  

, Director of Risk Management
, United Supermarkets, LLC
,
Moderator
, Sr. Manager, Enterprise Environmental Compliance
, The Kroger Co.
, Sr. Environmental Compliance Manager
, Albertsons Company
Texas C

This session is suited for an EMERGING loss prevention or asset protection professional.

Uncross your arms, relax your jaw and immerse yourself in this interactive session hosted by body language expert Lisa Mitchell. This one-of-a-kind mind and body experience will demonstrate how a keen understanding of body language can provide an edge when trying to "read" non-verbal signals.

Learn to:

communicate with confidence and be your most charismatic self increase your influence at work and at home take control of relationships and opportunities
, VP, Loss Prevention
, Barnes & Noble, Inc.
,
Moderator
, Founder
, Power Body Language
Topics covered: Full Conference Pass

11:15 - 11:45am

EXPO Hall, Big Ideas Room

Where do the big ideas come from?  Many times they come from you and spending time in your stores!

Join Paul who will share the genesis of one big idea that came from walking a Fred Meyer store with the Safety Director and another that revealed itself while interviewing associates and customers about a new safety product piloted at Walmart.  Both endeavors generated Big Ideas that helped reduce injuries, greatly benefited Product Merchandising and Store Operations, while boosting significant ROI and increased revenue.

, President
, Safe-Strap Company, LLC
Topics covered: EXPO Pass | Full Conference Pass

12:00 - 1:00pm

12:00 - 1:00pm
Lunch is on us. Grab a bite to eat, walk the EXPO Hall and talk shop with colleagues, law enforcement and solution providers. Free for all attendees.
Topics covered: EXPO Pass | Full Conference Pass

12:00 - 1:30pm

Texas C
Education, networking and community - in this case focused on women working in, rocking, and running loss prevention and asset protection careers. Join us for an exclusive luncheon that will inspire, celebrate, educate, and bring together women in the retail industry, powered by the NRF Women in Loss Prevention group.
, VP, Loss Prevention, Payroll, Benefits & Legal
, The Container Store
,
Moderator
, President
, The Art of Perception
Topics covered: Full Conference Pass

1:45 - 3:00pm

NRF Lounge & Matchmaking Zone

This free program helps retailers and law enforcement personnel discover innovative solutions for their business through private, pre-scheduled meetings with exhibitors. Sign up for 1-on-1 curated meetings that will match you with solution providers that best fit your needs.

Separate registration required. Open to retailers and law enforcement only.

Sign up when you register for NRF Protect 2018 or through the dashboard after registration has been completed. Further information about these 15-minute meetings taking place during expo hall hours will be sent to participants in mid-May.

Topics covered: EXPO Pass | Full Conference Pass

2:00 - 2:45pm

Texas 3

This session is suited for an EMERGING & EXPERIENCED loss prevention or asset protection professional.

Omnichannel strategies create a multitude of touchpoints such as buy online/pick up in store, ship from store, same day delivery, etc. – along with increased opportunities for fraud. Office Depot executives will share their methods for controlling  shrink and fraud across the enterprise.

Learn to:

recognize loss and risk exposures within Omnichannel mitigate shrink and fraud with in Omnichannel Initiatives control shrink across the enterprise
, Director, LP Technology
, Office Depot
, Director, Corporate Investigations
, Office Depot
Topics covered: Full Conference Pass
Texas 5

This session is suited for an EXPERIENCED loss prevention or asset protection professional.

More states are considering alternative measures to combat prison overcrowding. The negative consequences of California's Prop 47 have been unmistakable for retailers; nearly all are experiencing a rise in shoplifting – some by as much as 15%. With more states evaluating similar measures, what's a company's defense?  

Learn to:

find strategies to counteract legal challenges know the power of data sharing and data analytics to develop prosecutable cases establish grassroots efforts to sway support when these initiatives are proposed in your state
, Executive Vice President
, ALTO, US
,
Moderator
, Commander
, Los Angeles Police Department
, @LAPDHQ
, Sr. Director, Government Relations
, California Grocers Association
, District Attorney
, Sacramento County
, VP of Asset Protection
, Albertsons Company
Topics covered: Full Conference Pass
Texas 1

This session is suited for an EXPERIENCED loss prevention or asset protection professional.

This fast-paced session offer practical tips for preparing investigation reports and effectively handling OSHA inspections under current regulations.  

Learn to:

navigate the current OSHA landscape protect your company from new regulations prepare investigation reports and effectively handle OSHA Inspections

This session brought to you by:   

, Director of Asset Protection
, Giant Food
,
Moderator
, Shareholder
, Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
Texas C

This session is suited for an EMERGING & EXPERIENCED loss prevention or asset protection professional.

Improving observation, perception, and communication skills is tantamount to success in business - and in life. Art historian and attorney Amy Herman, will lead attendees on a journey designed to sharpen their perception and communication aptitude by viewing and describing details contained in painting, sculpture and photography. The program is intended to hone visual intelligence - providing instruction on how to recognize the most pertinent information and recognize biases that impede decision making. 

Learn to:

rethink observation and perception skills and how precisely and objectively we communicate reconsider the use of assumptions in professional judgment by confronting cognitive bias and how it affects decision making  incorporate multiple perspectives in professional decisions
, President
, The Art of Perception
Topics covered: Full Conference Pass

3:00 - 4:00pm

Texas A

Theresa Payton, founder of Fortalice Solutions and a former White House chief information officer has a vision for cyber security. She says managing dynamic and complex cyber risk requires a combination of old school risk management and compliance with newer and more innovative technologies. And if you’re thinking the best place to start is a checklist…think again. Join us for cautionary tales and a comprehensive insight.

Learn to:

Follow the digital breadcrumbs Take action and get resolution on what to do when you've been compromised Regain control and re-engineer in the hopes of thwarting another attack
, Former White House CIO
, Cybersecurity Authority Starring on CBS's TV Show, "Hunted"

4:00 - 5:00pm

Cap off your first day’s experience by enjoying great munchies and refreshing drinks.
Topics covered: EXPO Pass | Full Conference Pass

Wednesday, June 13

7:00 - 8:00am

Prepare for the day’s events while mingling with colleagues over a continental breakfast.
Topics covered: EXPO Pass | Full Conference Pass

The NRF ORC/Investigators' Network Meeting provides a great opportunity to meet retail and restaurant loss prevention professionals, mall security and law enforcement partners, as well as ORCA leaders in the region where you work. Join us for breakfast in roundtable format for intelligence sharing and discussing critical trends and issues in your regional area. Bring BOLO’s, alerts and be prepared to benchmark with your peers.

Please note: attendance is limited to retailers, ORCA members, law enforcement and mall security professionals.

Topics covered: Full Conference Pass

8:00 - 9:00am

Texas A
Complacency has never been a strategy for success. Business transformation demands a willingness to pivot from one idea to the next.  It challenges companies to expand their thinking, invest differently and embrace innovation. We’ll hear from the retail C-suite who are navigating this dynamic landscape every day.

8:45 - 9:30am

Texas A

James Mullan is a British retail trends consultant based in New York, focused on helping GDR's US clients interpret shifting consumer expectations to tackle their own strategic and tactical challenges with confidence. He'll be providing what is sure to be a fresh perspective, exploring how a loss-prevention team might be the unlikely key to unlocking significant innovations in your businesses. In his usual, informal, non-nonsense style, Mullan will consider the intersection of human behavior and emerging technologies at retail in what promises to be a typically eye-opening GDR session.

, Senior Vice President, GDR USA
, GDR Creative Intelligence

9:30 - 10:30am

9:30 - 10:30am
Topics covered: EXPO Pass | Full Conference Pass

9:30 - 3:00pm

9:30 - 3:00pm
EXPO Hall Features
9:30 - 3:00pm
Topics covered: EXPO Pass | Full Conference Pass
9:30 - 3:00pm
The NRF Fusion Center is a designated area on the EXPO Hall floor that provides an opportunity for law enforcement agencies from the federal, state and local levels to link or “fuse” with retailers to counteract retail and restaurant crimes. Visit law enforcement agency booths to discuss tactics, exchange critical data and enhance important partnerships.
Topics covered: EXPO Pass | Full Conference Pass
9:30 - 3:00pm
EXPO Hall
Topics covered: EXPO Pass | Full Conference Pass

9:45 - 12:00pm

NRF Lounge & Matchmaking Zone

This free program helps retailers and law enforcement personnel discover innovative solutions for their business through private, pre-scheduled meetings with exhibitors. Sign up for 1-on-1 curated meetings that will match you with solution providers that best fit your needs.

Separate registration required. Open to retailers and law enforcement only.

Sign up when you register for NRF Protect 2018 or through the dashboard after registration has been completed. Further information about these 15-minute meetings taking place during expo hall hours will be sent to participants in mid-May.

Topics covered: EXPO Pass | Full Conference Pass

10:30 - 11:15am

Texas 5

This session is suited for an EXPERIENCED loss prevention or asset protection professional.

Trying to do more with less can be futile, especially when projects are piling up. Two national retailers are tackling the problem by utilizing shared resource service providers to supplement LP initiatives.

Learn to:

meet the challenges retailers have day-to-day by utilizing shared resource service providers to supplement components of their LP program identify if utilizing a shared resource could benefit your LP Program present the concept of outsourcing to your leadership team
, President & COO
, HS Brands International
, @MikeMershimer
,
Moderator
, Global Director, Loss Prevention
, Forever21 Company
, Senior Vice President of Operations
, Heartland Automotive Services, Inc.
Topics covered: Full Conference Pass
Texas 3

This session is suited for an EMERGING & EXPERIENCED loss prevention or asset protection professional.

Cyber-attacks increasingly threaten business and, despite investments, they're growing in volume and scale. The bad guys will continue to create havoc; the challenge is to fight the good fight. Learn how to stack the odds in your favor in the quest to gain an advantage.

Learn to:

protect your enterprise against cyber threats find out what's working and what's not reduce post-breach investigation timelines to quickly pinpoint the source of a breach
, Chief Technology Officer
, Nuix
,
Moderator
, Senior Vice President
, Nuix
, eDiscovery and Information Manager
, JCPenney Company, Inc.
Topics covered: Full Conference Pass
Texas C

This session is suited for an EMERGING loss prevention or asset protection professional.

Making smart decisions is every retailer’s objective; getting there requires the ability to combine advanced analytics with business acumen. Learn how two specialty retail companies developed their own actionable, predictive models to uncover shrink.  

Learn to:

identify the right people and partners needed to develop your model acquire and interpret data from multiple sources apply what you learn from data analysis
, VP, Asset Protection & Safety
, Ascena Retail Group
,
Moderator
, Sr. Director, Loss Prevention
, Carter's Retail, Inc.
,
Moderator
, Sr. LP Analyst
, Carter's Retail, Inc.
, Sr. Manager, Analytics Asset Protection
, Ascena Group
Topics covered: Full Conference Pass
Texas 1

This session is suited for an EXPERIENCED loss prevention or asset protection professional.

Come to this roundtable session lead by Melissa Bailey an attorney whose practice focuses on OSHA issues. This roundtable promises to be an interactive session where you can ask questions, listen to other company ideas and come away with a good understanding of how you can be sure your company is in compliance. 

An interactive roundtable discussion, led by OSHA lawyer expert Melissa Bailey, will address safety challenges, the timeliest views related to safety recognition programs and compliance with new OSHA rules.   

Learn to:

Apply OSHA rules to your company Address safety challenges Identify if your company is in compliance

This session brought to you by:   

, Director of Safety, Southwest Division
, Albertsons Company
,
Moderator
, Shareholder
, Ogletree, Deakins, Nash, Smoak & Stewart, P.C.

12:00 - 1:00pm

12:00 - 1:00pm
Lunch is on us. Grab a bite to eat, walk the EXPO Hall and talk shop with colleagues, law enforcement and solution providers. Free for all attendees.
 
Topics covered: EXPO Pass | Full Conference Pass

2:00 - 2:45pm

Texas C

This session is suited for an EMERGING loss prevention or asset protection professional. 

Retail has undergone a seismic shift and the ripple effect on loss prevention is undeniable. The list of challenges range from ecommerce transformation to risk mitigation to the relentless pace of cybersecurity challenges.  Learn how one retailer has made adaptability a core component of it its DNA, allowing them to mitigate risk and position the company for future growth.  
 
Learn to:

adapt your role as change dictates put aside a one-dimensional outlook and embrace new tactics incorporate continuous learning into your work culture 

, Senior Director Asset Protection, International
, Signet Jewelers
,
Moderator
, Senior Director
, Gap, Inc.
, Director, Digital Loss Prevention
, Gap, Inc.
Topics covered: Full Conference Pass
Texas 1

This session is suited for an EXPERIENCED loss prevention or asset protection professional.

In today's real-time world, businesses need to be prepared to manage crises with strategies that are proactive, transparent and accountable. Executives need to fight negative viral criticism with equally viral communication skills. Risk and safety professionals need to have a seat at the table - prepared to offer their knowledge and  expertise in the face of this, a pressure cooker situation.  Dale Weiss, SVP, CommCore Consulting Group will conduct an interactive workshop designed to help attendees hone their radar of potential crisis, measure response effectiveness, and prepare all involved to minimize risk and maximize the company's reputation. 

Learn to:

gain a better understanding of what a company may face and how they should respond develop skills that allow faster recognition of issues and faster reaction times prepare so that when a crisis arises there is a place to begin

This session brought to you by:   

, Vice President of Loss Prevention
, Wakefern Food Corp.
,
Moderator
, Senior Vice President
, CommCore
Texas 3

This session is suited for an EMERGING loss prevention or asset protection professional.

Poorly managed conflict is inevitable within any business and often leads to disrespect, bullying, arguments or even physical violence. Building on last year's Verbal Defense Program presented by Vistelar, hear from Macy's about how they are training their Asset Protection and Operations Teams to better handle these concerns with the help of Vistelar's Verbal Defense and Influence training program.

Learn to:

understand how Macy’s is deploying this LP/operations training program find techniques to effectively deal with volatile customers to diffuse and manage complaints gain cross-functional support and funding

, Director of Asset Protection Training & Communications
, Macy's
, Partner
, Vistelar
Topics covered: Full Conference Pass
Texas 5

This session is suited for an EMERGING & EXPERIENCED loss prevention or asset protection professional.

Dr. Richard Hollinger, lead author of the National Retail Security Survey (NRSS) for the last 25 years, will share the findings of the 2018 report. Are industry shrink numbers shifting upwards? Do LP executives expect staffing to increase? Hear the numbers and delve into the insights behind the data, as Dan Faketty and Dr. Hollinger explore the industry trends. 

Learn to:

identify loss trends and causations establish benchmark metrics for retail vertical and sector measure how your organization compares with others in this space
, Vice President, Asset Protection
, Southeastern Grocers LLC
, Professor Emeritus, Sociology Criminology and Law
, University of Florida
Topics covered: Full Conference Pass

3:00 - 3:30pm

Texas A
Borrowing lessons and business models conceived and implemented within other industries can be an effective way to jump-start new ideas and innovative tactics. A panel of security experts with expertise in other sectors, including events management and airline security, will draw analogies and exchange methods used to protect people, products and profits. Join us as boundaries blur and new insights emerge. 
, VP Education Strategy & Editor, STORES Media
, National Retail Federation
,
Moderator
, Vice President of Guest Experience
, American Airlines Center
, @AACenter
, Director of Security
, Galleria Dallas Shopping Center
, @GalleriaDallas
, Sr. Director, Global Safety & Security Services
, Marriott International, Inc.
, @MarriottIntl

3:30 - 4:00pm

Texas A

In today’s ever-changing and often-volatile retail landscape, adaptability and creativity are more crucial than ever. Augmented reality, 3D printing, and pop-up virtual stores are changing the face of retail. It is no longer possible—or even desirable—to focus on business as usual if you want to growth and thrive. Rather, today’s business leaders must anticipate change to create opportunities for professional success and personal satisfaction. In Disrupt You!, Samit shows how the strategies that help the world’s fastest growing companies flourish can be applied at an individual level. By challenging assumptions, pinpointing one’s unique value, and identifying weaknesses in the structure of current industries, anyone can achieve success and prosperity.

, Best-Selling Author and Independent Vice Chairman
, Deloitte
, @jaysamit