Exhibitor Big Ideas

Tuesday
June 6
10:30 am–11:00 am
Exhibitor Big Ideas Stage

How Michaels optimized inventory and empowered modern retail stores

With pressure increasing from supply chain volatility and increases in omnichannel fulfillment, an accurate view of inventory is an essential part of providing customers with a powerful retail experience.

Tuesday
June 6
11:15 am–11:45 am
Exhibitor Big Ideas Stage

Leveraging RFID Technology to combat organized retail crime and sweethearting with Kohl’s & Finish Line

Join David Ruffing, VP of Loss Prevention at Kohl's and Travis Houser, Director of Loss Prevention at JD Finish Line, as they discuss how combining RFID technology, real-time data, and collaboration with law enforcement can reduce losses and protect assets. The session will focus on leveraging RFID labels and POS data to combat organized retail crime and sweethearting, as well as highlighting the importance of collaboration between retailers and law enforcement agencies. Attendees will gain practical insights on enhancing their loss prevention strategies through technology and collaboration. 
Tuesday
June 6
12:00 pm–12:30 pm
Exhibitor Big Ideas Stage

Solving omni-channel loyalty with payments

Discover the secrets behind a Global QSR’s success in navigating the complexities of Omni-Channel Loyalty and fragmented data by harnessing the power of payments. We'll reveal how this approach enabled seamless collaboration with multiple payment service providers and achieved a unified transaction view across vendors, geographies, and channels. Learn how this powerful solution revitalized their loyalty and rewards programs through precision marketing, personalization, and enhanced customer experience.

Tuesday
June 6
1:00 pm–1:30 pm
Exhibitor Big Ideas Stage

Intercept and investigate retail crime with vehicle data and connected networks

Organized Retail Crime (ORC) has become more prevalent and more violent over the last several years, creating a complex and ever-changing challenge for security professionals. The use of vehicle data such as license plate numbers, vehicle make, and other attributes, paired with a connected and intelligent camera and sensor network, enables security teams to not only intercept threats earlier, but also investigate - and thereby prevent - crimes more effectively. 
Tuesday
June 6
1:45 pm–2:15 pm
Exhibitor Big Ideas Stage

The perfect tool kit for mitigating fraud and abuse with Northern Tool

As retailers navigate a competitive and complex environment, they must focus on aligning their digital and in-person channels to create a distinctive omnichannel customer experience. However, with this approach, retailers need to make sure they are protecting customer data, accounts, and sensitive payment data, on top of protecting their physical and digital assets. Join us to learn how Northern Tool + Equipment is mitigating fraud and abuse across the customer journey.
Wednesday
June 7
11:30 am–12:00 pm
Exhibitor Big Ideas Stage

Sense, analyze and act: Protecting the shopping experience

With annual shrink exceeding $94.5 B, loss prevention is top of mind for all retailers. For some organizations, the solutions created to identify and to deter bad actors can also create a poor experience for your customers.  Join our panel as we discuss how you can use the latest technology to sense, analyze and act to make the network protecting the shopping experience safer and seamless for your consumers and employees. 
Wednesday
June 7
12:15 pm–12:45 pm
Exhibitor Big Ideas Stage

Work the cases that matter the most.

The Starbucks Loss Prevention Team and Appriss Retail will be reviewing the data-science approach to developing and optimizing loss monitoring rules and how performance is measured and monitored over time in order to improve operational metrics, identify fraud and improve efficiency.  Lastly, they will be sharing how they provide a supportive development environment for their investigators to do their best work; focusing on the workflow, training resources and core skills development.  
Wednesday
June 7
1:00 pm–1:30 pm
Exhibitor Big Ideas Stage

How AI will shape the future of Security Operations

As new AI technology continues to grab headlines capturing the imagination for businesses and consumers alike, organizations have a unique opportunity to harness the power of AI to drive value faster in their own businesses, including security operations. In this discussion, Microsoft will share how leveraging advanced AI capabilities to combat threats and bad actors will allow your security analysts to find and remediate threats faster, protecting your business at the speed of AI.