Print Agenda

Global threats and events can disrupt a retail business, even if you don’t have assets outside the U.S. Retailers with large global footprints will share experiences where they proactively prepared for events or reacted to imminent threats based on preventative planning. Topics will range from global conflicts to domestic protests and elections. This session is closed to press.

In 2014, in the wake of high-profile retail cybersecurity incidents, the National Retail Federation established the IT Security Council as its key forum for cybersecurity leaders from retail companies to work together and learn from each other, in support of efforts to enhance their capabilities to combat cyber threats. In this session, retail security leaders who have played active roles in developing and guiding the IT Security Council will discuss what they’ve learned over the past decade, where things stand today with retail cybersecurity collaboration, and the cyber challenges that retailers will face in the years ahead.

There is theft, then there is theft. Listen to a panel of experts on how they approach locations that have the highest level of theft, crime or potential violence. Learn about adjustments in practices, maintaining a safe environment, and how to work with law enforcement to keep the store open to support troubled communities. This session is closed to press.

Discuss the current and future challenges impacting the retail industry at both the federal and state levels. How might the upcoming presidential and congressional elections alter key legislative efforts to support the retail industry. As an increase in state legislation against national issues appear to be the “next norm,” how do asset protection and security professionals prepare themselves for legislation and laws that may demand more individual state-based programs, impact use of technologies, workplace violence prevention and labor/workforce issues and of course, theft and ORC. This session is CLOSED TO PRESS.

Homelessness and vulnerable populations are a growing challenge across the nation. How we handle these individuals can make a difference. It can also impact how your brand is viewed by your customers. Learn how empathy and compassion for vulnerable populations can meet the needs for safety and security of your customers and employees.    

For the past several years, IBM’s Chief People Hacker Stephanie “Snow” Carruthers has “robbed” companies of some of their most sensitive data. Through email, over the phone, and by physically breaking in, she has gathered large amounts of proprietary information. Yet, she has never set foot in jail. This is because companies engage her and her team at X-Force to find their security weaknesses before the bad guys do. In this presentation, Snow will recount tales of her past exploits, breaking down how these attacks are perpetrated and what makes them successful. After each tale, she will explain how companies could have stopped her and how you can, too.

The rapid maturation of new artificial intelligence technologies is changing the landscape of cybersecurity and fraud threats and defenses. Cyber adversaries are using AI to carry out targeted phishing and social engineering attacks and facilitate scams. Retailers can also use AI tools to improve their defenses against cyber threats and fraud. And retail cyber leaders also face new responsibilities to ensure the security of AI systems and tools that their companies are using for marketing and other business purposes. This session will examine these conflicting imperatives of AI, and how security leaders can effectively support their companies’ innovative use of AI.

Coordinating internal and external resources to handle the detection, investigation, and disruption of large ORC networks is a challenge. Learn from some retailers how they seek intelligence, coordinate investigations, and work to bring these bad actors/criminal rings to justice. This session is closed to press.

A.I., face matching, RFID and other technological advances create benefits and challenges to data and personal privacy. Our panel of experts will explore how LP/AP leaders can better educate themselves about these technologies, how they can leverage their knowledge with c-suite executives, and how to remain ever-vigilant about the dark side of these tools, including things such as deep fakes and AI generated business schemes.