Agenda

Join Wicklander-Zulawski CEO Dave Thompson as he hosts a live episode of the “Truth Be Told” podcast.

AI is rapidly entering the investigative toolbox — bringing both promise and risk. In this live “Truth Be Told” podcast recording, Thompson will be joined by Brandon May, PhD, a leading researcher in AI and interviewing science, to break down what today’s loss prevention and asset protection leaders need to know before adopting emerging tools. The two will explore where AI can genuinely enhance investigative work, its current scientific limitations, and the ethical, legal and reputational risks of misuse or overreliance. Attendees will gain practical guidance on bias, transparency, governance and the guardrails required for responsible implementation. Focused on clarity over hype, this conversation will equip decision‑makers with the right questions to ask as they evaluate AI’s role in sensitive, high‑stakes investigative environments.

Explore how emerging leaders in retail asset protection are intentionally shaping their careers and expanding their impact. This dynamic panel features rising LP/AP professionals — from field roles to corporate and specialized positions — who will share the practical steps they’ve taken to grow: deepening industry knowledge, pursuing learning opportunities and building strong cross‑functional partnerships.

Attendees will gain insight into how engaging with industry groups, professional associations and community networks can accelerate development and broaden career pathways. Designed for professionals at any stage, this session offers clear guidance, real-world perspectives and actionable strategies to help you strengthen your career trajectory and build the competencies needed to thrive as an asset protection leader.

In an era where shopping centers serve as vital community hubs, maintaining safety and security requires a proactive, multi-layered, tech-driven ecosystem. Learn from a panel of property security leaders about cutting-edge technology and unified, strategic partnerships they use to build trust for their customers and provide a safe and secure environment for your customers.    

What happens when an asset protection team reimagines the way stores get help? It builds B.E.C.K.I. — a virtual AP Manager fueled by AI and born from design thinking. Join us on the innovation journey: Uncovering store frustrations, brainstorming bold ideas and ultimately creating a tool that delivers instant support, clear answers and streamlined communication. After learning and applying the key concepts of design thinking, attendees will learn how EssilorLuxottica tackled the project, and will walk away inspired by how design thinking plus AI can redefine efficiency, elevate the store experience and reshape risk management.

(All-Access Retail Pass Holders can register for the Design Thinking Workshop being held on Monday, June 8, 2026, from 1 - 3:15pm for a hands-on experience on how to utilize the design thinking process.)