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Tuesday, June 9

9:00am - 9:45am

CIS Security Solutions Theatre

In today’s rapidly shifting retail landscape, every challenge — whether financial, digital, in‑store or online — ultimately comes down to one thing: risk. As the threat environment grows more complex, top LP and AP leaders must step forward, championing an enterprise security risk management mindset that expands far beyond traditional loss prevention. This session brings together four innovative leaders from diverse brands and retail environments to share how they are redefining what modern asset protection looks like. They’ll explore why earning — and using — a seat at the table is essential for shaping the systems that identify, assess and mitigate risk across the enterprise. And they’ll reveal how becoming fully integrated partners within their organizations leads to stronger alignment, greater confidence and smarter business outcomes.

10:00am - 10:45am

Texas C, Level 3

Omnichannel retail has evolved faster than the tools designed to protect it. Offenders now move effortlessly between store and digital channels, exploiting the blind spots created by disconnected systems and siloed LP and fraud teams. In this session, industry leader John Matas introduces Unified Loss Orchestration — a practical operating model retailers can adopt themselves to finally see loss the way offenders do: across channels, not within them. Attendees will learn how to enrich in store transactions using the unused data points hidden in their online “digital exhaust,” creating a unified lens that strengthens investigations, connects the dots between commerce channels, and adds meaningful analytical firepower to the systems they already own.

3:45pm - 4:30pm

As global volatility accelerates, retail asset protection teams must be prepared to think holistically, act quickly and advise confidently. This session immerses attendees in two high-impact scenarios — one rooted in a recent global event and one projecting a plausible future threat. Guided by leaders with deep enterprise risk expertise, participants will examine how global developments can disrupt retail operations, influence consumer behavior and challenge brand protection efforts. The session emphasizes how AP/LP professionals can build global situational awareness, strengthen cross-functional communication and develop proactive strategies that safeguard people, product and reputation. Designed for all experience levels, this session equips attendees with a forward-looking lens and practical tools for navigating an unpredictable world.

Wednesday, June 10

9:00am - 9:45am

Texas C, Level 3

What happens when an asset protection team reimagines the way stores get help? It builds B.E.C.K.I. — a virtual AP Manager fueled by AI and born from design thinking. Join us on the innovation journey: Uncovering store frustrations, brainstorming bold ideas and ultimately creating a tool that delivers instant support, clear answers and streamlined communication. After learning and applying the key concepts of design thinking, attendees will learn how EssilorLuxottica tackled the project, and will walk away inspired by how design thinking plus AI can redefine efficiency, elevate the store experience and reshape risk management.

(All-Access Retail Pass Holders can register for the Design Thinking Workshop being held on Monday, June 8, 2026, from 1 - 3:15pm for a hands-on experience on how to utilize the design thinking process.)