Retail is no longer “brick vs. click”—it’s one connected battleground where omni‑channel shopping reshapes both customer behavior and criminal tactics. Organized retail crime now moves fluidly between digital fraud and in‑store theft, exposing the limits of siloed teams. 

This session reveals where the industry is headed: unification. Using LPRC survey findings, real-world stories, and current AI/ML solutions, Matas will show evidence that convergence under asset protection leadership isn’t just possible—it’s underway. Attendees will leave with a clear view of emerging risks, new opportunities, and a practical roadmap for unifying fraud, AP, and solution providers into a proactive, future‑ready defense.