Retail is no longer “bricks versus clicks” — it’s one connected landscape where omnichannel shopping reshapes both customer behavior and criminal tactics. Organized retail crime now moves fluidly between digital fraud and in‑store theft, exposing the limits of siloed teams.

This session reveals where the industry is headed: unification. Using LPRC survey findings, real-world stories and current AI/ML solutions, John Matas will show evidence that convergence under asset protection leadership isn’t just possible — it’s underway. Attendees will leave with a clear view of emerging risks, new opportunities and a practical roadmap for unifying fraud, AP and solution providers into a proactive, future‑ready defense.