< Full Agenda
Fraud / Scams,
Enterprise Security Risk,
Cross-functional,
Program Development
Featured Session

Total retail protection unification: Beyond omnicommerce

Omnichannel retail has evolved faster than the tools designed to protect it. Offenders now move effortlessly between store and digital channels, exploiting the blind spots created by disconnected systems and siloed LP and fraud teams. In this session, industry leader John Matas introduces Unified Loss Orchestration — a practical operating model retailers can adopt themselves to finally see loss the way offenders do: across channels, not within them. Attendees will learn how to enrich in store transactions using the unused data points hidden in their online “digital exhaust,” creating a unified lens that strengthens investigations, connects the dots between commerce channels, and adds meaningful analytical firepower to the systems they already own.

John Matas
John Matas

Founder & Principal Consultant

Blacklight Strategy

Total retail protection unification: Beyond omnicommerce | NRF PROTECT 2026