Agenda

Motivational speaker Kevin Brown describes a hero a bit differently than the Oxford English Dictionary. Join us as he shares stories about the heroes who transformed his life by using their gifts and abilities to make a positive difference. Brown believes individuals can achieve greater results by eliminating “ordinary" thinking and mastering the habit of excellence. He believes in creating an environment where people are inspired to be the best version of themselves and deliver world class performance. Don’t miss this entertaining and inspiring presentation. 

Protecting the enterprise and ensuring resiliency in 2025 involves juggling numerous evolving risks, including cyber threats, geopolitical instability, and natural disasters. As these risks drive a convergence between physical and cyber threats, retailers need a holistic approach that combines traditional security measures with advanced cyber technologies and intelligence gathering.  In this session, Matt Gorham, who leads the Cyber & Risk Innovation Institute at PwC and is a former Assistant Director of the FBI Cyber Division, will derive perspectives with two retail leaders currently navigating this landscape.

Join us for a fireside chat with Kemba Walden, an American lawyer who serves as the President of the Paladin Global Institute. Walden will delve into five critical risks and explore the value of AI as means for tackling those threats. Best known for her role as former National Cyber Director (2023) and, prior to that, as assistant general counsel of the Digital Crimes Unit at Microsoft, Walden brings a unique and broad view of all enterprise security risk stands.

Tackling returns fraud and abuse is a key objective for retailers across the nation and around the globe. Companies are realizing that combatting fraud involves various measures including restricting certain returns and addressing social engineering tactics.  Join us as two leading retail companies and a law enforcement representative explore tactics that have been deployed, make the case for greater collaboration internally and with emerging platforms, and share some KPI’s.

With a degree in Forensic Investigation, Colin has an unparalleled knack for reading people and predicting their actions. Often dubbed the "real-life Sherlock Holmes," he is both a mentalist and forensic mind reader who blends his scientific background with a captivating stage presence. Colin challenges audiences to reconsider their perceptions and think more critically about the world around them. It’s elementary; “You see, but you do not observe.”  Be ready to laugh, learn and lean in as Colin uses his unique gifts to help teams build stronger connections and think creatively about problem-solving.