FOR EXHIBITORS & SPONSORS
Agenda
Tuesday, June 9
2:45pm - 3:30pm
Texas D, Level 3
As retailers rethink how they measure and manage loss, a shift is underway - repositioning exception-based reporting traditionally focused on chasing bad guys, to an organizational resource delivering capital optimization. This session explores how Total Retail Loss transforms traditionally reactive AP data into an enterprise resource, placing high‑confidence insights into the hands of merchants, operators, finance, and store teams who can act early and make the greatest impact. Grocery represents the ultimate proving ground for this approach. With razor‑thin margins, complex operations, and constant cost pressure, it forces clarity where capital is truly at risk and where it delivers value. Attendees will walk away with a practical framework for repositioning Total Retail Loss strategies and exception-based reporting into strategic investments, aligning Asset Protection decisions to the broader initiatives of finance, operations, and the C-suite.
Email
Texas C, Level 3
Fraud‑prevention strategies have traditionally been siloed — separated by inconsistent data access, differing mitigation methods and unclear ownership across teams. Because fraud manifests differently across business channels, many organizations struggle to build a unified, enterprise‑wide approach. In this session, you’ll learn how one of the largest and most complex retailers in the world is creating a business‑aligned fusion center to transform its fraud strategy. You’ll see how they are connecting disparate data sources, aligning teams and leveraging AI‑powered analytics to uncover gaps, strengthen link analysis and integrate fraud detection across the organization. Practical examples — including data visualizations, analytical maps, frameworks and tools — will bring this approach to life for retailers of all sizes.
Wednesday, June 10
9:00am - 9:45am
EmailTexas D, Level 3
Return fraud has become one of retail’s fastest‑growing sources of loss — and one of the hardest to measure. In this 45‑minute panel, leading retail experts unpack the latest data on return fraud trends, the most common abuse patterns and why traditional loss prevention approaches often miss the full picture. Panelists will explore the internal challenges LP teams face, including measuring fraud at scale, clarifying ownership and aligning across departments. The discussion will highlight proven tactics for early detection, behavioral risk assessment and AI‑powered prevention methods. Attendees will leave with practical, actionable strategies to better identify fraudulent returns, protect loyal customers and strengthen their LP framework.
10:00am - 10:45am
Texas 1, Level 3
This presentation introduces a modern approach to loss prevention by transforming traditional store visits into virtual, camera-driven engagements. Using store-based camera systems, Guess? LP shifted to a face-to-face virtual model, gaining more engagement without the constraints of travel or scheduling barriers. This approach dramatically increases coverage, consistency and speed while enabling deeper coaching, follow-up and real-time training opportunities that are often impossible during in-person visits. Leveraging camera visibility allows LP to observe shipment processing, floor supervision, customer engagement, awareness, teamwork and overall operational discipline at any time of day or week. The result is sharper insights, stronger accountability and quicker corrective action. Most importantly, this model fosters a holistic partnership between loss prevention, district sales management and store leadership — aligning all teams around operational excellence, shrink reduction and improved customer experiences. This session will demonstrate how camera-driven audits elevate performance across the entire organization.
