Group Director – Enterprise Fraud Investigations
Walmart Inc.
Claire Rushton is from Staffordshire, England. She attended Liverpool University, where she received a bachelor’s degree in psychology and sociology and later Leicester University where she received a master’s degree in security and risk management. Claire joined the police and then Safeway supermarkets as an investigator. After Safeway she joined Marks and Spencer’s, Sainsbury’s and then Asda, all in the UK, and all in security and/or investigations.
Within Asda, Claire led the Operational Security team which encompassed, investigations, security, business continuity and executive protection. In 2017, Claire moved to NW Arkansas with Walmart to lead the Crimes Against the Business team within the Global Investigations family. This team focus on the most significant and complex investigations impacting the business across such areas as cybercrime, ecommerce, organized retail crime, insurance fraud and health care fraud.
Tuesday Jun 9
2:45pm - 3:30pm
Fraud‑prevention strategies have traditionally been siloed—separated by inconsistent data access, differing mitigation methods, and unclear ownership across teams. Because fraud manifests differently across business channels, many organizations struggle to build a unified, enterprise‑wide approach. In this session, you’ll learn how one of the largest and most complex retailers in the world is creating a business‑aligned fusion center to transform its fraud strategy. You’ll see how they are connecting disparate data sources, aligning teams, and leveraging AI‑powered analytics to uncover gaps, strengthen link analysis, and integrate fraud detection across the organization. Practical examples—including data visualizations, analytical maps, frameworks, and tools—will bring this approach to life for retailers of all sizes.
