Agenda

Join Wicklander-Zulawski CEO Dave Thompson as he hosts a live episode of the “Truth Be Told” podcast.

AI is rapidly entering the investigative toolbox — bringing both promise and risk. In this live “Truth Be Told” podcast recording, Thompson will be joined by Brandon May, PhD, a leading researcher in AI and interviewing science, to break down what today’s loss prevention and asset protection leaders need to know before adopting emerging tools. The two will explore where AI can genuinely enhance investigative work, its current scientific limitations, and the ethical, legal and reputational risks of misuse or overreliance. Attendees will gain practical guidance on bias, transparency, governance and the guardrails required for responsible implementation. Focused on clarity over hype, this conversation will equip decision‑makers with the right questions to ask as they evaluate AI’s role in sensitive, high‑stakes investigative environments.

Fraud‑prevention strategies have traditionally been siloed — separated by inconsistent data access, differing mitigation methods and unclear ownership across teams. Because fraud manifests differently across business channels, many organizations struggle to build a unified, enterprise‑wide approach. In this session, you’ll learn how one of the largest and most complex retailers in the world is creating a business‑aligned fusion center to transform its fraud strategy. You’ll see how they are connecting disparate data sources, aligning teams and leveraging AI‑powered analytics to uncover gaps, strengthen link analysis and integrate fraud detection across the organization. Practical examples — including data visualizations, analytical maps, frameworks and tools — will bring this approach to life for retailers of all sizes.