8:00am - 8:45am
CIS Security Solutions Theatre
This dynamic panel brings together leaders from multiple Attorney General offices to explore how states are combating rising retail theft, gift card fraud and organized retail crime. Speakers will highlight innovative partnerships with law enforcement, the retail community and state legislators to distinguish everyday petty theft and larceny from coordinated criminal enterprises driving large-scale losses. Through data sharing, targeted investigations and strengthened legal frameworks, these offices are disrupting sophisticated theft rings while ensuring appropriate responses for lower‑level offenders. Attendees will gain insight into emerging trends, successful cross‑agency collaboration and proven strategies shaping the future of retail asset protection.

Vice President, Asset Protection & Retail Operations
National Retail Federation

Organized Crime Unit Chief
Maryland Office of the Attorney General

Chief Deputy Attorney General
Pennsylvania Office of the Attorney General

Special Agent
Arkansas Office of the Attorney General

SVP, Head of Asset Protection
Gap, Inc.
3:00pm - 3:45pm
CIS Security Solutions Theatre
From politically charged issues to broader geopolitical, social, and cultural tensions, organizations are feeling heightened pressure to communicate thoughtfully, consistently, and responsibly. Social media amplification — and the speed at which misinformation spreads — adds yet another layer of risk. The panel, including a crisis communications expert from Teneo and two leading retailers, will explore how companies can better prepare to address employee questions, concerns, and differing viewpoints while staying grounded in core values, prioritizing safety, and protecting the business. We will examine strategies for navigating online crises, monitoring emerging narratives, and engaging proactively to minimize reputational impact.