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Covering the topics that are most important to the retail security community.

Workplace violence - active shooter, harassment and crisis training

Workplace Violence

Includes active shooter, harassment, and crisis management

In a world where chronic incivility is all too common, workplace violence is thriving. This type of violence ranges from physical and psychological injury to damage that arises out of a situation that occurs at the workplace. Are you protecting employees against harassment? Do you practice active shooter drills? Is there a plan in place to thwart bullying? Prevention and preparation are the first steps, along with understanding the signs of potential violence and knowing how to intervene.

Theft & fraud - shoplifting, internal theft, research and organized retail crime prevention training

Theft & Fraud

Includes shoplifting, internal theft, research, and organized retail crime

Fraud is a type of theft, and theft spans everything from shoplifting to internal theft, stolen financial and personal data — even the theft of intellectual property. Retailers talk a lot these days about data fraud, which has been known to cripple businesses. What do the latest statistics show? Are incidents of theft rising?

Leadership, unconscious bias and internal investigations workplace training

Talent & Culture

Includes leadership, unconscious bias training, and internal investigations

The hallmarks of good leadership include the ability to recruit and cultivate talent and the capacity to establish a culture that embodies the company mission. Culture flourishes with a clear set of values and norms. It’s not intangible; rather, it actively guides the way a company operates and is vital to long-term success. Does your company embrace diversity, engage in unconscious bias training or have a program in place to address sexual harassment?

Risk management training

Risk Management

Includes safety and regulatory issues, managing third-party vendors and outsourcing

Some risks are manmade problems, others are natural disasters; all require leveraging multiple solutions to bolster a retailer’s security. The practice typically begins with identifying a risk, evaluating it, then prioritizing specific activities with an eye toward minimizing, controlling, monitoring and assessing the probability of a negative outcome. Sounds simple enough. If only that were true.

Data analytics, enhanced tech, facial recognition and innovation in retail

Technological Innovation

Includes data analytics, enhanced technology, I.E. facial recognition, innovation trends in the marketplace, and developing futuristic views & solutions

The process where an organization (or a group of innovators working outside and organization) embarks on a journey where the importance of technology is a source of innovation and has been identified as a critical success factor for increased market competitiveness. It is the combination, the integration and interaction of different technologies that make a product or service successful. Improving business value by working on technological aspects of the product or services.

Cyber & digital crime - data security, ecommerce fraud

Cyber & Digital Crime

Includes data security, ecommerce fraud, payments, and Internet of Things

Cyber and digital crimes are the threats du jour these days. While cybercrime can be neatly defined as any criminal activity that involves a computer, networked device or network, it’s so much bigger than that. Retailers who have battled cyber breaches and monitor for ecommerce and payment fraud know this is a 24/7, 365 borderless threat. And as the Internet of Things becomes more pervasive and amid the prospect of connecting multiple objects to a network to enable data collection and sharing, new hacking concerns are coming to the forefront.


Earn Continuing Education Credits

NRF applauds those getting recertified or pursuing professional certifications in loss prevention and asset protection.

Attendees can request a certificate of attendance on-site at the registration counter for participating in educational sessions.

LPF Loss Prevention Foundation

Loss Prevention Certified
(LPC) program

Loss Prevention Foundation – Earn up to 16 credits

CFI Certified Forensic Interviewer program

Certified Forensic Interviewer (CFI) program

International Association of Interviewers – Earn up to 6 credits