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LP industry issues

Wednesday
June 22
9:15 am–10:15 am
Room 25B

Adapt, survive, thrive: LP's ongoing journey

Join a panel of executives from different verticals as they reflect on over two years of learnings regarding  COVID, civil unrest, leadership and cybersecurity issues. They will share how they adapted to meet changing times and shifting priorities, and share some thoughts on the current landscape including ORC,labor concerns and uneasiness around the upcoming elections. The discussion will then transition to explore the key areas to keep watching  as the nation moves forward.

Wednesday
June 22
2:30 pm–3:15 pm
Room 25B

Taking action: How the California Retailers Association is battling organized retail crime

Organized Retail Crime (ORC) is costing retailers on every level, and they’re fed up. The California Retailers Association, led by Rachel Michelin, has developed a retail theft campaign aimed at combatting the ORC retail crime rings that put businesses, employees, consumers and our neighborhoods at risk. Join Rachel and a panel of experts as they explore a comprehensive approach to protect neighborhoods using the 4D solution – dismantle, disrupt, deter and divert.
Wednesday
June 22
3:30 pm–4:30 pm
CIS Security Solutions Theatre

Peek-a-boo, we see you: How to use open-source intelligence in tactical investigations

In today's world, information can be accessed almost instantly. Actionable intelligence and social media have become a huge part of everyday research. This session will demonstrate the sources and search techniques to help identify information, location and affiliates associated with the subject of interest.

This session is closed to press.

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Wednesday
June 22
4:30 pm–5:15 pm
CIS Security Solutions Theatre

Strategizing the investigative Interview: Not a one-size-fits-all approach

A successful investigative interview begins well before the subject enters the room and prior to any questions ever being asked. Often, the most important part of an investigation is the preparation for the interview.  Taking into consideration the level of available evidence, the characteristics of the subject and the potential implications of their admission all play a factor in the selection of the interview strategy.  Are there explanations for the evidence?
Thursday
June 23
9:15 am–9:45 am
Room 26C

Change is here. Is Your LP team ready?

The slidedeck presentation is now available on slideshare.

Today’s LP world is different from yesterday’s, and not just for your brand. Finding and retaining talent takes a different and creative approach vs. years past.

Thursday
June 23
9:15 am–9:45 am
Room 26A

Charting changes to the chargebacks process

E-commerce was one of the only winners in the Covid-19 pandemic, surging more than 30% in 2020, and growth continued through 2021. But an increase in sales almost always comes with an increase in chargebacks making a solid strategy to respond to disputes vital for companies that sell through digital channels. But keeping up with the rules covering disputes is difficult. In this session, we examine the impact recent changes to Visa and Mastercard's chargeback rules have had on retailers' success in fighting disputes.

Thursday
June 23
10:00 am–10:30 am
Room 26C

Organized retail crime: Analyzing the threat

In this session, speakers from K2 Integrity will discuss:

  • The scope of the threat posed by organized retail crime (ORC)
  • Emerging trends with respect to ORC tactics for theft and facilitation
  • The linkages to other types of organized crime