Earn ASIS Preferred CPE credit
Join a panel of executives from different verticals as they reflect on over two years of learnings regarding COVID, civil unrest, leadership and cybersecurity issues. They will share how they adapted to meet changing times and shifting priorities, and share some thoughts on the current landscape including ORC,labor concerns and uneasiness around the upcoming elections. The discussion will then transition to explore the key areas to keep watching as the nation moves forward.
Abuse of return policies, promotional codes, loyalty programs, and more has been growing, and fraud departments often are dealing with the mess. Bad actors are coordinating on public forums to share and sell abuse methods and promotional codes, which has significantly increased these types of abuse and impacted retailers' profits. To attack the problem, fraud departments must work with other areas of the business to implement additional policies and processes to curb abuse.
Within this rapidly evolving landscape, Dr. Mark H. Beaudry will present the ten key trends that will shape how organizations should think about the year ahead.
Retail and other consumer companies face a broad and ongoing set of direct cyber threats. Including new cyberfraud tactics by Russian cybercrime groups, digital skimming, account takeover operations, and point-of-sale malware. They are also increasingly vulnerable to general cyber threats (ransomware, business email compromise) and third-party incidents and breaches. This expert panel will highlight the global retail threat landscape and provide guidance on future threats that retailers need to prepare for.
In today's world, information can be accessed almost instantly. Actionable intelligence and social media have become a huge part of everyday research. This session will demonstrate the sources and search techniques to help identify information, location and affiliates associated with the subject of interest.
This session is closed to press..
After the holiday rush, e-commerce fraud teams usually take the late winter and early spring months to take a breath, examine their transaction and chargeback data from Q4, and see how they can improve before the next seasonal peak. But 2022 has thrown a curveball. Fraud is still surging and already stretched-thin retailers are dealing with fraud volumes that are rivaling December. Our experts let you know why this is happening, what you can do about it and how to best help your exhausted fraud teams cope with this new threat.
Team Rubicon serves communities by mobilizing veterans to continue their service by leveraging their skills and experience to help people prepare, respond, and recover from disasters and humanitarian crises. The team, known as the greyshirts, are currently on the ground in Ukraine. DelaCruz has been a key architect of the organization’s strategic growth and a visionary who kickstarted the work behind Team Rubicon’s 300 Resilient Cities, home rebuilds and DEI programs.
The slidedeck presentation is now available on slideshare.
Today’s LP world is different from yesterday’s, and not just for your brand. Finding and retaining talent takes a different and creative approach vs. years past.
E-commerce was one of the only winners in the Covid-19 pandemic, surging more than 30% in 2020, and growth continued through 2021. But an increase in sales almost always comes with an increase in chargebacks making a solid strategy to respond to disputes vital for companies that sell through digital channels. But keeping up with the rules covering disputes is difficult. In this session, we examine the impact recent changes to Visa and Mastercard's chargeback rules have had on retailers' success in fighting disputes.
Between a strained global supply chain and international instability, the cyber defense of operational technology (OT) and Industrial Internet-of-Things (IIoT) has never been more important. Despite the continued convergence of enterprise IT networks and OT networks, keeping OT secure requires a different playbook and a different set of assumptions about risk. This practitioner-led session will discuss how to think about information security risks to OT in distribution centers, manufacturing plants, and stores.
In this session, speakers from K2 Integrity will discuss:
- The scope of the threat posed by organized retail crime (ORC)
- Emerging trends with respect to ORC tactics for theft and facilitation
- The linkages to other types of organized crime
The risk landscape is ever-changing. Retailers face endless threats of disruption including emerging technologies, cybersecurity chaos, fraud compromises and business model transformation. New risks demand new response strategies. How should leaders prepare for a fractured future?
Bill Evanina, former Director of the U.S. National Counterintelligence and Security Center and head of Counterintelligence for the U.S. Government is adept at juggling high-stakes threats to business. With a finger on the pulse of global pressures, Evanina will share his perspective on the stresses retail loss prevention and cybersecurity executives are facing and offer some practical advice for those on the front lines.