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Earn ASIS Preferred CPE credit

Wednesday
June 22
8:00 am9:00 am
CIS Security Solutions Theatre
Reading the signals and managing through the mess are tenets of crisis management. Whether you find yourself in the middle of an active shooter attack, confronting a difficult interview subject, or managing tense workplace dynamics, the need for mental resiliency is imperative. How can leaders survive, thrive, and cultivate resilience? Evy will share her strategy. 
Wednesday
June 22
9:15 am10:15 am
Room 25B

Join a panel of executives from different verticals as they reflect on over two years of learnings regarding  COVID, civil unrest, leadership and cybersecurity issues. They will share how they adapted to meet changing times and shifting priorities, and share some thoughts on the current landscape including ORC,labor concerns and uneasiness around the upcoming elections. The discussion will then transition to explore the key areas to keep watching  as the nation moves forward.

Wednesday
June 22
9:15 am9:45 am
Room 26A

Abuse of return policies, promotional codes, loyalty programs, and more has been growing, and fraud departments often are dealing with the mess. Bad actors are coordinating on public forums to share and sell abuse methods and promotional codes, which has significantly increased these types of abuse and impacted retailers' profits. To attack the problem, fraud departments must work with other areas of the business to implement additional policies and processes to curb abuse.

Wednesday
June 22
10:00 am10:30 am
Room 26C

Within this rapidly evolving landscape, Dr. Mark H. Beaudry will present the ten key trends that will shape how organizations should think about the year ahead.

Wednesday
June 22
2:30 pm3:15 pm
Room 26A

Retail and other consumer companies face a broad and ongoing set of direct cyber threats. Including new cyberfraud tactics by Russian cybercrime groups, digital skimming, account takeover operations, and point-of-sale malware. They are also increasingly vulnerable to general cyber threats (ransomware, business email compromise) and third-party incidents and breaches. This expert panel will highlight the global retail threat landscape and provide guidance on future threats  that retailers need to prepare for.

Wednesday
June 22
2:30 pm3:15 pm
Room 25B
Organized Retail Crime (ORC) is costing retailers on every level, and they’re fed up. The California Retailers Association, led by Rachel Michelin, has developed a retail theft campaign aimed at combatting the ORC retail crime rings that put businesses, employees, consumers and our neighborhoods at risk. Join Rachel and a panel of experts as they explore a comprehensive approach to protect neighborhoods using the 4D solution – dismantle, disrupt, deter and divert.
Wednesday
June 22
3:30 pm4:15 pm
Room 25B
Changes to the cyber threat landscape, ongoing digital transformation in the retail industry, workforce shifts, and new policy and regulatory developments are rapidly altering the roles and responsibilities of retail CISOs and other senior cyber leaders. This panel of retail sector cyber leaders will discuss these transformation changes and how retail cyber leaders can anticipate and meet new challenges.
Wednesday
June 22
3:30 pm4:30 pm
CIS Security Solutions Theatre

In today's world, information can be accessed almost instantly. Actionable intelligence and social media have become a huge part of everyday research. This session will demonstrate the sources and search techniques to help identify information, location and affiliates associated with the subject of interest.

This session is closed to press.

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Wednesday
June 22
3:30 pm4:15 pm
Room 26A

After the holiday rush, e-commerce fraud teams usually take the late winter and early spring months to take a breath, examine their transaction and chargeback data from Q4, and see how they can improve before the next seasonal peak. But 2022 has thrown a curveball. Fraud is still surging and already stretched-thin retailers are dealing with fraud volumes that are rivaling December. Our experts let you know why this is happening, what you can do about it and how to best help your exhausted fraud teams cope with this new threat.

Wednesday
June 22
4:30 pm5:15 pm
CIS Security Solutions Theatre
A successful investigative interview begins well before the subject enters the room and prior to any questions ever being asked. Often, the most important part of an investigation is the preparation for the interview.  Taking into consideration the level of available evidence, the characteristics of the subject and the potential implications of their admission all play a factor in the selection of the interview strategy.  Are there explanations for the evidence?
Thursday
June 23
8:15 am9:00 am
CIS Security Solutions Theatre

Team Rubicon serves communities by mobilizing veterans to continue their service by leveraging their skills and experience to help people prepare, respond, and recover from disasters and humanitarian crises. The team, known as the greyshirts, are currently on the ground in Ukraine. DelaCruz has been a key architect of the organization’s strategic growth and a visionary who kickstarted the work behind Team Rubicon’s 300 Resilient Cities, home rebuilds and DEI programs.

Thursday
June 23
9:15 am9:45 am
Room 26C

The slidedeck presentation is now available on slideshare.

Today’s LP world is different from yesterday’s, and not just for your brand. Finding and retaining talent takes a different and creative approach vs. years past.

Thursday
June 23
9:15 am9:45 am
Room 26A

E-commerce was one of the only winners in the Covid-19 pandemic, surging more than 30% in 2020, and growth continued through 2021. But an increase in sales almost always comes with an increase in chargebacks making a solid strategy to respond to disputes vital for companies that sell through digital channels. But keeping up with the rules covering disputes is difficult. In this session, we examine the impact recent changes to Visa and Mastercard's chargeback rules have had on retailers' success in fighting disputes.

Thursday
June 23
9:15 am9:45 am
Room 25B

Between a strained global supply chain and international instability, the cyber defense of operational technology (OT) and Industrial Internet-of-Things (IIoT) has never been more important. Despite the continued convergence of enterprise IT networks and OT networks, keeping OT secure requires a different playbook and a different set of assumptions about risk. This practitioner-led session will discuss how to think about information security risks to OT in distribution centers, manufacturing plants, and stores.

Thursday
June 23
10:00 am10:30 am
Room 26C

In this session, speakers from K2 Integrity will discuss:

  • The scope of the threat posed by organized retail crime (ORC)
  • Emerging trends with respect to ORC tactics for theft and facilitation
  • The linkages to other types of organized crime
Thursday
June 23
10:00 am10:30 am
Room 26A
Think you can go it alone? Think again. When a cyber incident occurs it’s imperative that companies engage effectively with law enforcement.  Cyber investigations ripple across an enterprise with legal, business, and reputational implications. Erin Joe, former senior executive over cyber operations at the Federal Bureau of Investigation, will provide a crash course on the importance of partnering with law enforcement on everything from ensuring a proper investigation to preserving evidence and assisting executives in dealing with regulators.
Thursday
June 23
2:30 pm3:15 pm
CIS Security Solutions Theatre

The risk landscape is ever-changing. Retailers face endless threats of disruption including emerging technologies, cybersecurity chaos, fraud compromises and business model transformation. New risks demand new response strategies. How should leaders prepare for a fractured future?

Thursday
June 23
3:15 pm4:00 pm
CIS Security Solutions Theatre

Bill Evanina, former Director of the U.S. National Counterintelligence and Security Center and head of Counterintelligence for the U.S. Government is adept at juggling high-stakes threats to business. With a finger on the pulse of global pressures, Evanina will share his perspective on the stresses retail loss prevention and cybersecurity executives are facing and offer some practical advice for those on the front lines.