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Business continuity plans

Wednesday
June 22
9:15 am10:15 am
Room 25B

Join a panel of executives from different verticals as they reflect on over two years of learnings regarding  COVID, civil unrest, leadership and cybersecurity issues. They will share how they adapted to meet changing times and shifting priorities, and share some thoughts on the current landscape including ORC,labor concerns and uneasiness around the upcoming elections. The discussion will then transition to explore the key areas to keep watching  as the nation moves forward.

Wednesday
June 22
2:30 pm3:15 pm
Room 25B
Organized Retail Crime (ORC) is costing retailers on every level, and they’re fed up. The California Retailers Association, led by Rachel Michelin, has developed a retail theft campaign aimed at combatting the ORC retail crime rings that put businesses, employees, consumers and our neighborhoods at risk. Join Rachel and a panel of experts as they explore a comprehensive approach to protect neighborhoods using the 4D solution – dismantle, disrupt, deter and divert.
Thursday
June 23
8:15 am9:00 am
CIS Security Solutions Theatre

Team Rubicon serves communities by mobilizing veterans to continue their service by leveraging their skills and experience to help people prepare, respond, and recover from disasters and humanitarian crises. The team, known as the greyshirts, are currently on the ground in Ukraine. DelaCruz has been a key architect of the organization’s strategic growth and a visionary who kickstarted the work behind Team Rubicon’s 300 Resilient Cities, home rebuilds and DEI programs.

Thursday
June 23
9:15 am9:45 am
Room 26C

The slidedeck presentation is now available on slideshare.

Today’s LP world is different from yesterday’s, and not just for your brand. Finding and retaining talent takes a different and creative approach vs. years past.

Thursday
June 23
9:15 am9:45 am
Room 26A

E-commerce was one of the only winners in the Covid-19 pandemic, surging more than 30% in 2020, and growth continued through 2021. But an increase in sales almost always comes with an increase in chargebacks making a solid strategy to respond to disputes vital for companies that sell through digital channels. But keeping up with the rules covering disputes is difficult. In this session, we examine the impact recent changes to Visa and Mastercard's chargeback rules have had on retailers' success in fighting disputes.

Thursday
June 23
9:15 am9:45 am
Room 25B

Between a strained global supply chain and international instability, the cyber defense of operational technology (OT) and Industrial Internet-of-Things (IIoT) has never been more important. Despite the continued convergence of enterprise IT networks and OT networks, keeping OT secure requires a different playbook and a different set of assumptions about risk. This practitioner-led session will discuss how to think about information security risks to OT in distribution centers, manufacturing plants, and stores.

Thursday
June 23
2:30 pm3:15 pm
CIS Security Solutions Theatre

The risk landscape is ever-changing. Retailers face endless threats of disruption including emerging technologies, cybersecurity chaos, fraud compromises and business model transformation. New risks demand new response strategies. How should leaders prepare for a fractured future?

Thursday
June 23
3:15 pm4:00 pm
CIS Security Solutions Theatre

Bill Evanina, former Director of the U.S. National Counterintelligence and Security Center and head of Counterintelligence for the U.S. Government is adept at juggling high-stakes threats to business. With a finger on the pulse of global pressures, Evanina will share his perspective on the stresses retail loss prevention and cybersecurity executives are facing and offer some practical advice for those on the front lines.