An accomplished professional with three decades of experience in the retail and hospitality sectors, Iona has dedicated ten of those years to specialising in retail security. Their exceptional contributions to the field have been recognised with a number of awards including the prestigious Women in Security award (2022) and Retail Risk Hall of Fame award in 2023.
In 2021, Iona was asked to provide evidence to the Home Affairs Select Committee, addressing the critical issue of violence against frontline retail workers. Their testimony underscored a proven track record of reducing preventable harm incidents in retail settings, showcasing their expertise and commitment to the safety and well-being of employees and they continue to represent the industry in this important space.
In March 2024, Iona transitioned to bp, where they have taken on the role of overseeing security for the mobility and convenience businesses across Europe. With a continuous drive for excellence and innovation, they continue to play a pivotal role in enhancing security measures and ensuring a safe environment for both customers and staff.
Iona's career is marked by a relentless pursuit of safety, a dedication to protecting those on the front lines, and a vision for a secure and thriving retail environment.