Learn how ULTA Beauty reimagined loss prevention by giving Agilence LP software directly to their field teams. Discover how user-friendliness and smart data access helped drive faster, smarter investigations, boost team confidence, and make a measurable impact. We’ll explore ULTA Beauty's journey from initial rollout to full team adoption and preview upcoming AI capabilities that will further equip field users to act decisively. This session is a must for retailers looking to modernize LP without adding headcount.
Join us for a fire-side chat as we explore the most pressing challenges faced by loss prevention professionals today, including emerging trends and innovative strategies that have proven successful in combating shrink. In this session, we will examine the critical role of data in shaping loss prevention efforts, highlighting the ability to quantify shrink and understand its true impact on profitability. Attendees will learn about innovative approaches that not only mitigate shrink but also prioritize customer satisfaction, showcasing the delicate balance between security and service. Listen in to discover actionable insights and strategies that can help reshape your loss prevention efforts in today’s rapidly evolving retail environment.
Organized Retail Crime (ORC) continues to evolve - so should your strategy. Join Esri and Dr. Grant Drawve from CAP Index as they explore how location intelligence is reshaping the way retailers and law enforcement approach ORC. This session highlights how geospatial data and risk modeling are being used together to move beyond reactive measures, enabling early identification of ORC patterns, localized risk evaluation, and strategic deployment of resources. Learn how combining spatial technology with crime insights empowers a more proactive and data-driven approach to retail security.
As cyber threats grow more sophisticated, the retail industry faces mounting pressure to stay ahead of fraud. Join Kelly Bissell, CVP of Fraud at Microsoft Security, to explore how Microsoft is helping retailers navigate this shifting landscape. He'll share emerging trends in retail fraud, the importance of strategic partnerships, and how Microsoft’s technology and threat intelligence are being used to detect and prevent fraud at scale. Attendees will gain practical insight into the proactive measures retailers can adopt to protect their business and customers.
Imagine a security ecosystem where every camera, sensor, and alarm works in perfect harmony to empower security personnel—no more fragmented systems, manual alert processing, and blind spots. To achieve this vision and build an efficient, AI-powered security ecosystem, the industry must rethink what it means to “integrate” technologies.
This session will examine how current integration strategies fail and what architectural approach is needed to enable agentic AI-driven orchestration. Retail safety leaders will detail their challenges and share lessons learned to help you build a unified security infrastructure that leverages automation, AI, and real-time analytics to protect people, assets, and data.
What if your data could do more than track losses - what if it could drive recoveries? In this high-impact session, JD Sports and Nedap reveal how early identification, smarter data, and real-time visibility are changing the game in merchandise recovery.
Learn how JD Sports leverages technology to detect suspicious activity faster, recover stolen items more effectively, and work directly with law enforcement to close the loop. From actionable insights to the future of RFID, this session isn’t about theory - it’s about how to take control and get it back.
Retail crime isn’t standing still - and neither can the industry’s response. As threats grow more coordinated, complex, and tech-enabled, leading retailers are rethinking their security strategies to stay ahead of what’s next. This future-focused session brings together security leaders to explore how organizations can build smarter, more adaptive security ecosystems.
Moderated by Oscar Arango - Flock Safety’s VP of Retail Strategy and former Vice President of Assets Protection at Target - this panel will dive into the emerging technologies, data-driven approaches, and collaborative strategies shaping the future of retail protection. Learn how industry leaders are designing proactive, tech-enabled defenses to not only address today’s threats but also to future-proof their organizations for what’s coming next.
From smart shelves to connected cameras, IoT is powering the next wave of retail innovation – delivering efficiency, personalization, and real-time insights. But with this transformation comes risk: each connected device is a potential attack vector. In this session, we’ll explore the critical role of IoT security in safeguarding retail operations, customer trust, and brand reputation.
Join us and leading retail customers as we unpack real-world challenges and solutions in securing sprawling IoT ecosystems. You’ll hear firsthand how retailers are gaining complete visibility into connected devices, automating threat prevention, and simplifying network segmentation – all with the help of Palo Alto Networks' AI-driven platform.