Director, Enterprise Resilience Solutions
Motorola Solutions
Charlie Forsyth is the Director of Enterprise Resilience Solutions at Motorola Solutions, where he leads product strategy and service delivery across critical event management, security & safety operations, business continuity and operational communications. He has over 25 years of technology experience spanning executive management, product development, program management, design and sales. As co-founder and Chief Product Officer of Noggin, a leading B2B SaaS platform for enterprise resilience, he led product strategy and was instrumental in scaling the business into a global operation spanning the US, UK, Europe and ANZ before its successful acquisition by Motorola Solutions.
Tuesday Jun 9
3:45pm - 4:30pm
Texas D, Level 3
As the retail industry faces escalating challenges from rising theft and workplace violence, the need for technological resilience has never been more urgent. Join industry experts and retail leadership for an in-depth look at how connected technology is fundamentally changing incident response, shifting the focus from reactive "gadgets" to proactive, end-to-end management solutions. We will discuss the impact of evolving legislation, such as the New York State Retail Worker Safety Act, and showcase the debut of a new category in wearable safety: a unified device that integrates voice, video, and AI-assisted communications. By bridging a legacy of communications reliability with advanced AI-driven video technology, this session demonstrates how retailers can empower their frontline associates, de-escalate tension in real-time.
