Print Agenda

Wednesday, June 5

11:00am–11:30am
Exhibitor Big Ideas

Adapting loss prevention: Harnessing data analytics for effective shrink management in retail

11:00am–11:30am
Exhibitor Big Ideas
Exhibitor Big Ideas Stage
Adapting loss prevention: Harnessing data analytics for effective shrink management in retail
Retailers of all segments and sizes are faced with many of the same challenges when it comes to their loss prevention efforts. Most notably, how to create a frictionless customer experience in an environment where inventory shrink has reached unprecedented levels. Listen in to hear Loss Prevention professionals Scott McBride and Joe Coll discuss how they are meeting this challenge by coupling traditional data sources with emerging smart sensor data to improve visibility, speed, and efficiency.
All-Access Pass, Expo Only
Scott McBride

Scott McBride

Chief Global Asset Protection Officer & CSO
American Eagle Outfitters Inc.
11:45am–12:15pm
Exhibitor Big Ideas

Leveraging LPR and video technology to combat retail fraud and crime

11:45am–12:15pm
Exhibitor Big Ideas
Exhibitor Big Ideas Stage
Leveraging LPR and video technology to combat retail fraud and crime
This session will be focused on the partnership between Law Enforcement and Retailers and how they can together leverage new technology to combat fraud and crime.
All-Access Pass, Expo Only
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Nathan Wade

Manager, Fraud Prevention
Pilot Travel Centers
12:30pm–1:00pm
Exhibitor Big Ideas

Crime risk modeling and location intelligence: Identifying high risk locations in your enterprise

12:30pm–1:00pm
Exhibitor Big Ideas
Exhibitor Big Ideas Stage
Crime risk modeling and location intelligence: Identifying high risk locations in your enterprise
Retailers are experiencing significant criminal activity in and around their stores. However, not all stores are impacted equally. From shoplifting to organized retail crime, retailers are turning to geospatial technology and modeling to forecast which locations are more likely to experience an incident or be affected by criminal activity so they can prioritize resources and mitigate disruption. Join Dr. Grant Drawve from CAP Index as he shares his work modeling crime data using multiple types of data and geospatial tools to help retailers more accurately assess their risk and inform tactics for mitigating their impact.
All-Access Pass, Expo Only
1:15pm–1:45pm
Exhibitor Big Ideas

There's no "friendly fraud" - Using AI to address claim/return fraud & abuse

1:15pm–1:45pm
Exhibitor Big Ideas
Exhibitor Big Ideas Stage
There's no "friendly fraud" - Using AI to address claim/return fraud & abuse
In the beginning they called it “friendly-fraud” but today retailers know that fraud and abuse in the claims and appeasement operations is anything but. Appriss Retail just completed the first ever study focused solely on the claims and appeasement areas and the results may surprise you. Learn more about this skyrocketing issue and how one retailer is harnessing AI to address claims and a broad set of business problems. 
All-Access Pass, Expo Only
2:00pm–2:30pm
Exhibitor Big Ideas

Winning the battle against theft: Lowes Foods' game-changing loss prevention strategy

2:00pm–2:30pm
Exhibitor Big Ideas
Exhibitor Big Ideas Stage
Winning the battle against theft: Lowes Foods' game-changing loss prevention strategy
Dive into the success story of Lowes Foods and learn how Zebra Workcloud Actionable Intelligence software has revolutionized their approach to asset protection. Hear from Carrie Rath and discover how the use of cutting-edge technology has propelled their loss prevention tactics (like POS analytics) to new heights, leading to significant year-over-year growth. Don't miss out on the key insights and strategies that could transform your retail security efforts.
All-Access Pass, Expo Only
Carrie Rath

Carrie Rath

Senior Asset Protection POS Data Analyst
Lowes Foods

Thursday, June 6

11:00am–11:05am
Retail Law & Risk Workshop

Retail Law and Risk: Welcome and opening remarks

11:00am–11:05am
Retail Law & Risk Workshop
Retail Law and Risk: Welcome and opening remarks
All-Access Pass, Separate Registration Required, Retailer Only, Expo Only
Stephanie Martz

Stephanie Martz

Chief Administrative Officer and General Counsel
National Retail Federation
11:00am–11:30am
Exhibitor Big Ideas

Successfully prosecute ORC: Lessons from retail and state leadership

11:00am–11:30am
Exhibitor Big Ideas
Expo Stage
Successfully prosecute ORC: Lessons from retail and state leadership
Retailers face an evolving range of threats that risk the safety of their employees and customers - as well as their bottom line. This session will share proven strategies to detect and deter organized retail crime through effective collaboration with retailers, attorneys general, local law enforcement, and solution providers. Loss prevention leaders from Meijer, The Home Depot, and Kroger and an assistant attorney general for Michigan will explain how to best identify ORC risks and create strategies to mitigate them and successfully pursue bad actors. 
All-Access Pass, Expo Only
Frank Patercity

Frank Patercity

Director, Corporate Security, Investigations & Organized Retail Crime
Kroger
Sean Browne

Sean Browne

Sr. Manager, Organized Retail Crime
The Home Depot
11:00am–2:30pm
Special Program

Retail Law & Risk Workshop

11:00am–2:30pm
Special Program
103AB, Level 1
Retail Law & Risk Workshop
The Retail Law & Risk Workshop offers a unique opportunity to participate in interactive sessions with renowned retail legal and risk experts. The workshop includes case study explorations involving some of the most cutting-edge technologies impacting the industry and the retail risk issues most top of mind. Attend this special program and you’ll get an unprecedented opportunity to collaborate and network with peers and professionals across different departments united by the common goal of protecting your bottom line.  Open to retailers with an All-Access Pass who have roles in legal and/or risk. Separate registration required. For questions, please contact flakec@nrf.com. For full program, visit: Retail Law & Risk Workshop at NRF PROTECT | NRF PROTECT 2024
All-Access Pass, Separate Registration Required, Retailer Only
11:05am–12:05pm
Retail Law & Risk Workshop

The value and importance of data sharing for loss prevention

11:05am–12:05pm
Retail Law & Risk Workshop
The value and importance of data sharing for loss prevention
This session will address how loss prevention departments can, and should, collect and share organizational LP data (investigations and incidents, for example) with industry solution providers and law enforcement. The panelists will discuss in real-world terms how to do this safely, and how this practice can aid in benchmarking against other merchants and providing key statistics to underscore the scope of theft, violence, and crime. We’ll focus on how to address this with internal legal and risk leaders, as well as vendors.
All-Access Pass, Separate Registration Required, Retailer Only, Expo Only
Joe Metro

Joe Metro

LPC and account executive
Appriss Retail
11:45am–12:15pm
Exhibitor Big Ideas

Why RFID is a game changer for loss prevention

11:45am–12:15pm
Exhibitor Big Ideas
Exhibitor Big Ideas Stage
Why RFID is a game changer for loss prevention
RFID has evolved dramatically.  These serialized labels now exist for products that in the past were considered untaggable, and they are routinely found on goods with ultra-low price points.  The technology has helped many retailers improve their loss detection and prevention capabilities.  Not surprisingly, interest from asset protection teams is at an all-time high.  To help you decide whether you too should begin putting RFID to work, this session will address common questions from retailers and consumer brands.  Regardless of what type of goods you sell and protect, this session is for you.
All-Access Pass, Expo Only
Marshall Kay

Marshall Kay

Director, Retail Transformation Services
Avery Dennison
12:05pm–12:20pm
Retail Law & Risk Workshop

Lunch

12:05pm–12:20pm
Retail Law & Risk Workshop
Lunch
Grab a bite to take back to your table for a working lunch.
All-Access Pass, Separate Registration Required, Retailer Only, Expo Only
12:20pm–1:20pm
Retail Law & Risk Workshop

Case study: Managing risk in an AI-driven world

12:20pm–1:20pm
Retail Law & Risk Workshop
Case study: Managing risk in an AI-driven world
In an increasingly data-driven retail landscape, the adoption of artificial intelligence (AI) technologies promises unparalleled insights and operational efficiencies. However, these powerful tools also present a myriad of legal, operational, and reputational risks that must be carefully navigated. This presentation will walk through a case study involving a national retailer’s initial engagement of an AI vendor specializing in retail analytics and will delve into critical considerations in that relationship. 
All-Access Pass, Separate Registration Required, Retailer Only, Expo Only
1:15pm–1:45pm
Exhibitor Big Ideas

Combating ORC

1:15pm–1:45pm
Exhibitor Big Ideas
Exhibitor Big Ideas Stage
Combating ORC
Applying a combination of solutions from Checkpoint, Family Dollar found our ORC solution to be a safe and effective way to accelerate the case building process and help move ORC offenders through prosecution.
All-Access Pass, Expo Only
1:20pm–2:20pm
Retail Law & Risk Workshop

Case Study: Protecting your retail business from insider threats

1:20pm–2:20pm
Retail Law & Risk Workshop
Case Study: Protecting your retail business from insider threats
Insider threats are more frequently impacting valuable data and the security of systems.  Experts in incident response will walk through a realistic scenario describing how such insider threats might impact a retail business, and what companies can do to mitigate those impacts.  Discussion will focus on how such insider threats arise, how to detect them, how to respond to them, and what sorts of legal risks and legal obligations may flow from them.
All-Access Pass, Separate Registration Required, Retailer Only, Expo Only
2:20pm–2:30pm
Retail Law & Risk Workshop

Closing remarks

2:20pm–2:30pm
Retail Law & Risk Workshop
Closing remarks
All-Access Pass, Separate Registration Required, Retailer Only, Expo Only