All-Access Pass

Retailers of all segments and sizes are faced with many of the same challenges when it comes to their loss prevention efforts. Most notably, how to create a frictionless customer experience in an environment where inventory shrink has reached unprecedented levels. Listen in to hear Loss Prevention professionals Scott McBride and Joe Coll discuss how they are meeting this challenge by coupling traditional data sources with emerging smart sensor data to improve visibility, speed, and efficiency.

This session will be focused on the partnership between Law Enforcement and Retailers and how they can together leverage new technology to combat fraud and crime.

Retailers are experiencing significant criminal activity in and around their stores. From shoplifting to organized retail crime, retailers are turning to geospatial technology and mapping as critical tools for documenting criminal activity in the context of time and location. This data enables retailers to find patterns in criminal activity that inform their prevention and recovery efforts and help them to make their stores safer for their teams and customers.

In the beginning they called it “friendly-fraud” but today retailers know that fraud and abuse in the claims and appeasement operations is anything but. Appriss Retail just completed the first ever study focused solely on the claims and appeasement areas and the results may surprise you. Learn more about this skyrocketing issue and how one retailer is harnessing AI to address claims and a broad set of business problems. 

Today's retail landscape demands innovative solutions for both asset protection and inventory optimization. This session will address these twin challenges, demonstrating how actionable intelligence and inventory visibility can revolutionize retail operations. Drawing inspiration from Zebra Workcloud customer success stories, we will explore how modern technology and data analysis can streamline inventory visibility, enhance accuracy, and drive results.

Retailers face an evolving range of threats that risk the safety of their employees and customers - as well as their bottom line. This session will share proven strategies to detect and deter organized retail crime through effective collaboration with retailers, attorneys general, local law enforcement, and solution providers. Loss prevention leaders from Meijer, The Home Depot, and Kroger and an assistant attorney general for Michigan will explain how to best identify ORC risks and create strategies to mitigate them and successfully pursue bad actors. 

This session will address how loss prevention departments can, and should, collect and share organizational LP data (investigations and incidents, for example) with industry solution providers and law enforcement. The panelists will discuss in real-world terms how to do this safely, and how this practice can aid in benchmarking against other merchants and providing key statistics to underscore the scope of theft, violence, and crime. We’ll focus on how to address this with internal legal and risk leaders, as well as vendors.

RFID has evolved dramatically.  These serialized labels now exist for products that in the past were considered untaggable, and they are routinely found on goods with ultra-low price points.  The technology has helped many retailers improve their loss detection and prevention capabilities.  Not surprisingly, interest from asset protection teams is at an all-time high.  To help you decide whether you too should begin putting RFID to work, this session will address common questions from retailers and consumer brands.  Regardless of what type of goods you sell and protect, this session is for you

Grab a bite to take back to your table for a working lunch.

In an increasingly data-driven retail landscape, the adoption of artificial intelligence (AI) technologies promises unparalleled insights and operational efficiencies. However, these powerful tools also present a myriad of legal, operational, and reputational risks that must be carefully navigated. This presentation will walk through a case study involving a national retailer’s initial engagement of an AI vendor specializing in retail analytics and will delve into critical considerations in that relationship. 

Applying a combination of solutions from Checkpoint, Family Dollar found our ORC solution to be a safe and effective way to accelerate the case building process and help move ORC offenders through prosecution.

Insider threats are more frequently impacting valuable data and the security of systems.  Experts in incident response will walk through a realistic scenario describing how such insider threats might impact a retail business, and what companies can do to mitigate those impacts.  Discussion will focus on how such insider threats arise, how to detect them, how to respond to them, and what sorts of legal risks and legal obligations may flow from them.