Suni Shamapande

Suni Shamapande

Partner

PwC


Suni is a Partner at PricewaterhouseCoopers (PwC) in the Consumer Markets Practice, where he leads consulting solutions focused on retail customer experience, operations, inventory accuracy, and  loss prevention. 

With more than 25 years of global experience, Suni brings deep expertise across retail, restaurants, consumer packaged goods, and wholesale sectors. His work spans the full spectrum from strategy through execution, helping organizations translate business objectives into measurable operational outcomes using industry-proven practices.

Prior to joining consulting, Suni built a strong foundation as both an operator and risk practitioner within the consumer markets industry. He progressed through roles of increasing responsibility—from store associate to manager, director, and ultimately vice president—gaining first-hand insight into the complexities of running large-scale retail organizations. He held leadership roles in operations, merchandising, and asset protection at major global brands including Sears, BCBG Max Azria, Polo Ralph Lauren, Nike, and Duty Free International.

Suni’s combined industry and consulting experience enables him to advise clients on critical business priorities such as strategic planning, business execution, and operational excellence. His areas of specialization include organizational design, process improvement, customer development, and enterprise-wide risk management.

He is particularly recognized for his work in inventory accuracy, encompassing product counting, costing, and unit integrity, as well as retail operations, site auditing and asset protection. By integrating operational discipline with customer-centric strategies, Suni helps organizations improve performance, reduce loss, and drive sustainable value across the enterprise.

Speaking in:

Wednesday Jun 10

10:00am - 10:45am

The new AP/LP paradigm: How AI is transforming retail commerce, risk, and asset protection

Artificial Intelligence is driving a profound paradigm shift across the retail landscape. As retail commerce evolves—from unified, seamless experiences to the emergence of AI‑driven, agentic shopping—retailers face both unprecedented opportunity and increasing complexity. At the same time, the nature of risk is changing, with a sophisticated threat landscape fueled by rapidly emerging, AI‑powered fraud vectors. In this new environment, traditional approaches to Asset Protection are no longer sufficient. This session explores how AI is enabling a transformation of Asset Protection itself. We will examine how leading organizations are using AI to analyze vast cross‑channel datasets to uncover hidden patterns of loss, proactively identify and mitigate risks before they impact results, and drive operational efficiency. Join our expert panel to explore the intersection of Commerce, Risk, and Asset Protection—and how AI augments AP expertise to secure the future of retail.