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Roberta Del Monte Radford

Roberta
Del Monte
Radford

Sr. Program Manager
Nordstrom.com
Roberta Del Monte Radford is Senior Fraud Program Manager at Nordstrom.com and an eCommerce Risk Operations professional with 10 years of online fraud prevention experience in the travel and retail industry. In her current position at Nordstrom.com, she is responsible for driving enterprise-wide risk initiatives and process improvement programs.

Speaking in:

Wednesday Sep 23
11:45 - 12:30 PM

More than a decade ago, the term "friendly fraud" was invented to describe when a consumer makes a purchase they intend to keep with their legitimate payment card, but then... Read more