Holly Sandberg

Senior Director, Global Fraud Prevention

Ticketmaster

An ecommerce veteran experienced in strategy, operations, and leadership. Holly has a strong focus on the customer journey and how expertly structured fraud teams should operate within organizations to minimize friction, work collaboratively, and protect and increase revenue. She is a live music fanatic, die-hard football fan, frequent industry speaker and mentor, and serves on the Board of the Kennett Flash, a 501c3 performing arts organization and leader in the Save Our Stages efforts that sought to preserve small independent venues during the COVID19 pandemic.

Speaking in:

Wednesday

June 22

3:30 pm–4:15 pm

Room 26A

Why has fraud gone haywire since the holidays–and what can we do about it?

After the holiday rush, e-commerce fraud teams usually take the late winter and early spring months to take a breath, examine their transaction and chargeback data from Q4, and see how they can improve before the next seasonal peak. But 2022 has thrown a curveball. Fraud is still surging and already stretched-thin retailers are dealing with fraud volumes that are rivaling December. Our experts… Read more