James Mullan is a British retail trends consultant based in New York, focused on helping GDR's US clients interpret shifting consumer expectations to tackle their own strategic and tactical challenges with confidence. He'll be providing what is sure to be a fresh perspective, exploring how a loss-prevention team might be the unlikely key to unlocking significant innovations in your businesses. In his usual, informal, non-nonsense style, Mullan will consider the intersection of human behavior and emerging technologies at retail in what promises to be a typically eye-opening GDR session.
Wednesday, June 13
Trends update: Retail’s secret innovation lab