Preventing violence…SOONER

Workplace violence is both predictable and preventable far more often than it is.  Today, our (society’s) understanding of violence and its ingredients has never been better—yet we still struggle to intervene before it’s too late.  This session focuses on both conventional and unconventional strategies to remove the ingredients in the recipe of violence, and do so as early as practical.  Woven into the conversation will be retail examples of engaging with associates and customers towards the common goal of preventing violence…SOONER!