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Don’t fumble the handoff: LP implications of BOPIS

Wednesday, June 12
10:30am
–11:15am
201 D
Don’t fumble the handoff: LP implications of BOPIS

The buy online, pickup in store option continues to grow and so do the opportunities for fraud. Traditional fraud management systems that match billing and shipping addresses can’t work when there is no shipping involved. In-store and online customer identification systems often are not integrated, making it difficult to correlate purchasing patterns. And how do you handle pickups when the purchaser sends a friend or messenger to get the item?

, National Director Asset Protection Supply Chain
, Best Buy
, National Director of Investigations and Geek Squad AP
, Best Buy
, @BestBuy