Fraud prevention isn’t just about detection- it’s about ensuring consumers have the education and support they need to protect themselves. Join AARP and Amazon as they discuss their partnership to develop best practices that prioritize the needs of customers in online fraud education, call center support and scam reporting. This session will showcase real world insights, including the importance of clear fraud prevention messaging, intuitive reporting tools, and accessible victim support resources. Walk away with actionable strategies to implement within your organization.