Yofi

Yofi is a customer intentionality platform that helps businesses protect their customer-friendly policies and ensure data integrity with our real-time detection and dynamic policies. Yofi uses machine learning to prevent bad actors, such as resellers, employee abuse, and return and loyalty abuse, with clustering and identify mapping. Dynamic Policies: Adjust return policies in real-time to reduce return rates by approximately 9%. Enhancing Abuse Detection: Flag and curb loyalty, reseller, and employee abuse, reducing such incidents by about 84%. Efficiency Gains: Save countless hours for internal teams investigating suspicious orders and individuals who bypass hard-coded rules and traditional fraud detection. Enhanced Customer Value: Boost long-term value and rewards for genuine customers with instant refunds and additional loyalty points. Yofi helps customers like JD Sports and a $60B apparel brand maintain data integrity and protect customer-friendly practices.