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Agenda

Wednesday, June 13

7:00 - 8:00am

Location:
Texas Pre-function, Level 3
Prepare for the day’s events while mingling with colleagues over a continental breakfast.
Topics covered: EXPO Pass | Full Conference Pass
, Director, Corporate Security
, Verizon Wireless
,
Moderator
, Vice President, Risk Management
, Louis Vuitton
,
Moderator
, Major/Commanding Officer, Intelligence & Criminal Enterprise Section
, New Jersey State Police
, Detective, Retail Theft Investigator and Crime Analyst
, Snellville Police Department
Location:
Texas C

The NRF ORC/Investigators' Network Meeting provides a great opportunity to meet retail and restaurant loss prevention professionals, mall security and law enforcement partners, as well as ORCA leaders in the region where you work. Join us for breakfast in roundtable format for intelligence sharing and discussing critical trends and issues in your regional area. Bring BOLO’s, alerts and be prepared to benchmark with your peers.

Please note: This program is sold out. Please contact programs@nrf.com if you would like to be added to the waitlist. 

, Director, Corporate Security
, Verizon Wireless
,
Moderator
, Vice President, Risk Management
, Louis Vuitton
,
Moderator
, Major/Commanding Officer, Intelligence & Criminal Enterprise Section
, New Jersey State Police
, Detective, Retail Theft Investigator and Crime Analyst
, Snellville Police Department
Topics covered: Full Conference Pass

7:00 - 3:00pm

Location:
Longhorn Marble Foyer
Late to register? Stop by today, before 3:00pm. We're still open!

8:00 - 8:45am

8:00 - 8:45am
, President & Founder
, SageBerry Consulting, LLC
, @StevenPDennis
,
Moderator
, Chief Information Security Officer
, Neiman Marcus
, Executive Vice President of Technology and Business Development
, The Container Store
, @jthrail
Location:
Texas A
Complacency has never been a strategy for success. Business transformation demands a willingness to pivot from one idea to the next.  It challenges companies to expand their thinking, invest differently and embrace innovation. We’ll hear from the retail C-suite who are navigating this dynamic landscape every day.
, President & Founder
, SageBerry Consulting, LLC
, @StevenPDennis
,
Moderator
, Chief Information Security Officer
, Neiman Marcus
, Executive Vice President of Technology and Business Development
, The Container Store
, @jthrail

8:45 - 9:30am

8:45 - 9:30am
, President & Founder
, SageBerry Consulting, LLC
, @StevenPDennis
,
Moderator
, Senior Vice President, GDR USA
, GDR Creative Intelligence
Location:
Texas A

James Mullan is a British retail trends consultant based in New York, focused on helping GDR's US clients interpret shifting consumer expectations to tackle their own strategic and tactical challenges with confidence. He'll be providing what is sure to be a fresh perspective, exploring how a loss-prevention team might be the unlikely key to unlocking significant innovations in your businesses. In his usual, informal, non-nonsense style, Mullan will consider the intersection of human behavior and emerging technologies at retail in what promises to be a typically eye-opening GDR session.

, President & Founder
, SageBerry Consulting, LLC
, @StevenPDennis
,
Moderator
, Senior Vice President, GDR USA
, GDR Creative Intelligence

9:30 - 10:30am

Location:
EXPO Hall
Network with peers while enjoying the snacks and beverages on the Expo Floor.
Topics covered: EXPO Pass | Full Conference Pass

9:30 - 3:00pm

9:30 - 3:00pm
EXPO Hall Features
9:30 - 3:00pm
Location:
EXPO Hall

Check out the Cybersecurity Pavilion located on the EXPO Floor featuring technologies that will protect your organization from cybercrime.

Topics covered: EXPO Pass | Full Conference Pass
9:30 - 3:00pm
Location:
EXPO Hall
The NRF Fusion Center is a designated area on the EXPO Hall floor that provides an opportunity for law enforcement agencies from the federal, state and local levels to link or “fuse” with retailers to counteract retail and restaurant crimes. Visit law enforcement agency booths to discuss tactics, exchange critical data and enhance important partnerships.
Topics covered: EXPO Pass | Full Conference Pass
9:30 - 3:00pm
Location:
EXPO Hall
This free program helps retailers and law enforcement personnel discover innovative solutions for their business through private, pre-scheduled meetings with exhibitors. These 1-on-1 curated meetings will match you with solution providers best suited for your business' needs.
Topics covered: EXPO Pass | Full Conference Pass
Location:
35,000+ Sq Ft. | 200+ Exhibitors | 8 Exhibitor produced sessions | 25+ Law Enforcement Agencies | 50+ Product & Service Categories
Topics covered: EXPO Pass | Full Conference Pass

9:45 - 12:00pm

9:45 - 12:00pm
Location:
EXPO Hall, NRF Lounge & Matchmaking Zone

This free program helps retailers and law enforcement personnel discover innovative solutions for their business through private, pre-scheduled meetings with exhibitors. Sign up for 1-on-1 curated meetings that will match you with solution providers that best fit your needs.

Separate registration required. Open to retailers and law enforcement only.

Sign up when you register for NRF Protect 2018 or through the dashboard after registration has been completed. Further information about these 15-minute meetings taking place during expo hall hours will be sent to participants in mid-May.

Topics covered: EXPO Pass | Full Conference Pass

10:30 - 11:15am

10:30 - 11:15am
, President & COO
, HS Brands International
, @MikeMershimer
,
Moderator
, Global Director, Loss Prevention
, Forever21 Company
, Senior Vice President of Operations
, Heartland Automotive Services, Inc.
Location:
Texas 5

This session is suited for an EXPERIENCED loss prevention or asset protection professional.

Trying to do more with less can be futile, especially when projects are piling up. Two national retailers are tackling the problem by utilizing shared resource service providers to supplement LP initiatives.

Learn to:

meet the challenges retailers have day-to-day by utilizing shared resource service providers to supplement components of their LP program identify if utilizing a shared resource could benefit your LP Program present the concept of outsourcing to your leadership team
, President & COO
, HS Brands International
, @MikeMershimer
,
Moderator
, Global Director, Loss Prevention
, Forever21 Company
, Senior Vice President of Operations
, Heartland Automotive Services, Inc.
Topics covered: Full Conference Pass
10:30 - 11:15am
, Chief Technology Officer
, Nuix
,
Moderator
, eDiscovery and Information Manager
, JCPenney Company, Inc.
, Regional Director, Business Threat Intelligence and Analysis
, NUIX
Location:
Texas 3

This session is suited for an EMERGING & EXPERIENCED loss prevention or asset protection professional.

Cyber-attacks increasingly threaten business and, despite investments, they're growing in volume and scale. The bad guys will continue to create havoc; the challenge is to fight the good fight. Learn how to stack the odds in your favor in the quest to gain an advantage.

Learn to:

protect your enterprise against cyber threats find out what's working and what's not reduce post-breach investigation timelines to quickly pinpoint the source of a breach
, Chief Technology Officer
, Nuix
,
Moderator
, eDiscovery and Information Manager
, JCPenney Company, Inc.
, Regional Director, Business Threat Intelligence and Analysis
, NUIX
Topics covered: Full Conference Pass
10:30 - 11:15am
, VP, Asset Protection & Safety
, Ascena Retail Group
,
Moderator
, Sr. LP Analyst
, Carter's Retail, Inc.
, Sr. Manager, Analytics Asset Protection
, Ascena Group
Location:
Texas C

This session is suited for an EMERGING loss prevention or asset protection professional.

Making smart decisions is every retailer's objective; getting there requires the ability to combine advanced analytics with business acumen. Learn how two specialty retail companies maximize their data warehouses to develop actionable, predictive models that allow them to uncover shrink challenges unique to their business.

Learn to:

identify the right people and partners needed to develop your model acquire and interpret data from multiple sources apply what you learn from data analysis
, VP, Asset Protection & Safety
, Ascena Retail Group
,
Moderator
, Sr. LP Analyst
, Carter's Retail, Inc.
, Sr. Manager, Analytics Asset Protection
, Ascena Group
Topics covered: Full Conference Pass
10:30 - 11:15am
, Director of Safety, Southwest Division
, Albertsons Company
,
Moderator
, Of Counsel
, Ogletree Deakins
Location:
Texas 1

This session is suited for an EXPERIENCED loss prevention or asset protection professional.

Come to this roundtable session lead by Melissa Bailey an attorney whose practice focuses on OSHA issues. This roundtable promises to be an interactive session where you can ask questions, listen to other company ideas and come away with a good understanding of how you can be sure your company is in compliance. 

An interactive roundtable discussion, led by OSHA lawyer expert Melissa Bailey, will address safety challenges, the timeliest views related to safety recognition programs and compliance with new OSHA rules.   

Learn to:

Apply OSHA rules to your company Address safety challenges Identify if your company is in compliance

This session brought to you by:   

, Director of Safety, Southwest Division
, Albertsons Company
,
Moderator
, Of Counsel
, Ogletree Deakins

11:30 - 11:50am

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, Sr. Research Scientist
, LPRC (Loss Prevention Research Council)
Location:
EXPO Hall, FMI Lounge

The LPRC is a Research and Results Community with 55 retailer members that studies the effect of new technologies, policy changes, and paradigm shifts in the retail space. We will discuss how 55 retailers and 70 solutions providers come together to formulate research at the LPRC. We’ll share key theories and frameworks that underlie our research process through a case-study example of a research project with Offender, Customer, and Associate data and results.

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, Sr. Research Scientist
, LPRC (Loss Prevention Research Council)

12:00 - 12:20pm

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, Key Account Manager – End User
, Axis Communication
Location:
EXPO Hall, FMI Lounge

Food related roundtables led by industry experts discussing important topics that are critical to the food industry.

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, Key Account Manager – End User
, Axis Communication

12:00 - 1:00pm

Location:
EXPO Hall
Lunch is on us. Grab a bite to eat, walk the EXPO Hall and talk shop with colleagues, law enforcement and solution providers. Free for all attendees.
 
Topics covered: EXPO Pass | Full Conference Pass

1:15 - 1:35pm

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, National Sales Manager
, Acme United Corporation
Location:
EXPO Hall, FMI Lounge

To provide an overview of the importance of an OSHA/ANSI compliant first aid program in the workplace.  Presentation to include, 2015 ANSI standard changes, typical focuses of a first aid program and best practices.

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, National Sales Manager
, Acme United Corporation

2:00 - 2:45pm

2:00 - 2:45pm
, Senior Director Asset Protection, International
, Signet Jewelers
,
Moderator
, Senior Director
, Gap, Inc.
, Director, Digital Loss Prevention
, Gap, Inc.
Location:
Texas C

This session is suited for an EMERGING loss prevention or asset protection professional. 

Retail has undergone a seismic shift and the ripple effect on loss prevention is undeniable. The list of challenges range from ecommerce transformation to risk mitigation to the relentless pace of cybersecurity challenges.  Learn how one retailer has made adaptability a core component of it its DNA, allowing them to mitigate risk and position the company for future growth.  
 
Learn to:

adapt your role as change dictates put aside a one-dimensional outlook and embrace new tactics incorporate continuous learning into your work culture 

, Senior Director Asset Protection, International
, Signet Jewelers
,
Moderator
, Senior Director
, Gap, Inc.
, Director, Digital Loss Prevention
, Gap, Inc.
Topics covered: Full Conference Pass
2:00 - 2:45pm
, Vice President, Asset Protection
, Wakefern Food Corp.
,
Moderator
, Senior Vice President
, CommCore
Location:
Texas 1

This session is suited for an EXPERIENCED loss prevention or asset protection professional.

In today's real-time world, businesses need to be prepared to manage crises with strategies that are proactive, transparent and accountable. Executives need to fight negative viral criticism with equally viral communication skills. Risk and safety professionals need to have a seat at the table - prepared to offer their knowledge and  expertise in the face of this, a pressure cooker situation.  Dale Weiss, SVP, CommCore Consulting Group will conduct an interactive workshop designed to help attendees hone their radar of potential crisis, measure response effectiveness, and prepare all involved to minimize risk and maximize the company's reputation. 

Learn to:

gain a better understanding of what a company may face and how they should respond develop skills that allow faster recognition of issues and faster reaction times prepare so that when a crisis arises there is a place to begin

This session brought to you by:   

, Vice President, Asset Protection
, Wakefern Food Corp.
,
Moderator
, Senior Vice President
, CommCore
2:00 - 2:45pm
, Director of Asset Protection Training & Communications
, Macy's
, COO
, Vistelar
Location:
Texas 3

This session is suited for an EMERGING loss prevention or asset protection professional.

Poorly managed conflict is inevitable within any business and often leads to disrespect, bullying, arguments or even physical violence. Building on last year's Verbal Defense Program presented by Vistelar, hear from Macy's about how they are training their Asset Protection and Operations Teams to better handle these concerns with the help of Vistelar's Verbal Defense and Influence training program.

Learn to:

understand how Macy’s is deploying this LP/operations training program find techniques to effectively deal with volatile customers to diffuse and manage complaints gain cross-functional support and funding

, Director of Asset Protection Training & Communications
, Macy's
, COO
, Vistelar
Topics covered: Full Conference Pass
2:00 - 2:45pm
, Vice President, Asset Protection
, Southeastern Grocers LLC
, Professor Emeritus, Sociology Criminology and Law
, University of Florida
Location:
Texas 5

This session is suited for an EMERGING & EXPERIENCED loss prevention or asset protection professional.

Dr. Richard Hollinger, lead author of the National Retail Security Survey (NRSS) for the last 25 years, will share the findings of the 2018 report. Are industry shrink numbers shifting upwards? Do LP executives expect staffing to increase? Hear the numbers and delve into the insights behind the data, as Dan Faketty and Dr. Hollinger explore the industry trends. 

Learn to:

identify loss trends and causations establish benchmark metrics for retail vertical and sector measure how your organization compares with others in this space
, Vice President, Asset Protection
, Southeastern Grocers LLC
, Professor Emeritus, Sociology Criminology and Law
, University of Florida
Topics covered: Full Conference Pass

3:00 - 3:30pm

3:00 - 3:30pm
, VP Education Strategy & Editor, STORES Media
, National Retail Federation
,
Moderator
, Vice President of Guest Experience
, American Airlines Center
, @AACenter
, Director of Security
, Galleria Dallas Shopping Center
, @GalleriaDallas
, Sr. Director, Global Safety & Security Services
, Marriott International, Inc.
, @MarriottIntl
Location:
Texas A
Borrowing lessons and business models conceived and implemented within other industries can be an effective way to jump-start new ideas and innovative tactics. A panel of security experts with expertise in other sectors, including events management and airline security, will draw analogies and exchange methods used to protect people, products and profits. Join us as boundaries blur and new insights emerge. 
, VP Education Strategy & Editor, STORES Media
, National Retail Federation
,
Moderator
, Vice President of Guest Experience
, American Airlines Center
, @AACenter
, Director of Security
, Galleria Dallas Shopping Center
, @GalleriaDallas
, Sr. Director, Global Safety & Security Services
, Marriott International, Inc.
, @MarriottIntl

3:30 - 4:15pm

3:30 - 4:15pm
, Best-Selling Author and Independent Vice Chairman
, Deloitte
, @jaysamit
Location:
Texas A

In today’s ever-changing and often-volatile retail landscape, adaptability and creativity are more crucial than ever. Augmented reality, 3D printing, and pop-up virtual stores are changing the face of retail. It is no longer possible—or even desirable—to focus on business as usual if you want to growth and thrive. Rather, today’s business leaders must anticipate change to create opportunities for professional success and personal satisfaction. In Disrupt You!, Samit shows how the strategies that help the world’s fastest growing companies flourish can be applied at an individual level. By challenging assumptions, pinpointing one’s unique value, and identifying weaknesses in the structure of current industries, anyone can achieve success and prosperity.

, Best-Selling Author and Independent Vice Chairman
, Deloitte
, @jaysamit