You are here

2018 Agenda

Tuesday, June 12

7:00 - 8:00am

Location:
Texas Pre-function, Level 3
Fuel up with coffee and a light breakfast before grabbing a seat at the opening Mainstage session.
Topics covered: EXPO Pass | Full Conference Pass
, Law Enforcement-Crime Analyst/Contributor & Founder & CEO
, Global Food Defense Institute
Location:
Texas C

After serving several years as a street hardened, tough homicide detective on the streets of Southeast Washington DC, Rod Wheeler made a transition to the private sector. His focus, Terrorism and Homeland Security. Having worked with dozens of private sector companies ranging from the small mom and pops, to the Fortune 100, Rod understands the challenges, as well as the opportunities that exists with security leadership today. Rod will challenge you as a security professional: How have you changed your leadership style with respect to the leadership paradigms of yesterday.  Rod will discuss this shift from our thinking about Terrorism, Workplace Violence, Racial and Sexual Diversity and more. This will be a powerful presentation you don't want to miss! 

Please note: This program is sold out. Please contact programs@nrf.com if you would like to be added to the waitlist. 

, Law Enforcement-Crime Analyst/Contributor & Founder & CEO
, Global Food Defense Institute
Topics covered: EXPO Pass | Full Conference Pass

7:00 - 5:00pm

Location:
Longhorn Marble Foyer
Bring your picture ID and registration confirmation to pick-up your badge.

8:00 - 9:00am

8:00 - 9:00am
, Anchor
, NBC 5 Today
,
Moderator
, Vice President of Operations, Houston Division
, The Kroger Company
, @kroger
, Vice President, Loss Prevention
, Academy Sports + Outdoors
, @Academy
, Philanthropist & Owner
, Gallery Furniture
, Vice President, The Home Depot – Gulf Region
, The Home Depot
, @bjp84
Location:
Texas A
While Hurricane Harvey devastated everything in its path, it did not dampen the resilience of the retail industry. Numerous retail companies came to the aid of local communities by reengineering supply chain and distribution logistics, reimaging what it means to serve the community, and redeploying workers willing to roll up their sleeves. How does one manage a crisis of epic proportions? A handful of retailers will share their processes and expertise for managing a plethora of disasters from hurricanes, to wildfires and mudslides.

Learn to: prepare in for impending crisis recognize needs in terms of technology and people manage the human element
, Anchor
, NBC 5 Today
,
Moderator
, Vice President of Operations, Houston Division
, The Kroger Company
, @kroger
, Vice President, Loss Prevention
, Academy Sports + Outdoors
, @Academy
, Philanthropist & Owner
, Gallery Furniture
, Vice President, The Home Depot – Gulf Region
, The Home Depot
, @bjp84

9:00 - 9:30am

Location:
Texas A
No one knows when crisis will strike, but how one reacts when a situation occurs can be a true testimony to leadership. On the morning to April 17, Tammie Jo Shults had no clue that the Southwest flight she was piloting would suffer deadly engine failure. Yet, seconds after the #1 engine exploded, decades of preparing for crisis came into operation. Despite deafening noise and rapid decompression inside the cabin, Shults and the team assessed the situation calmly, treated the symptoms and promptly developed a strategy to land safely.  Learn how she remained calm but focused during those harrowing moments and gather some advice on how to manage crisis when it literally seems like the sky is falling.

9:30 - 10:30am

Location:
EXPO Hall
Network with peers while enjoying the snacks and beverages on the Expo Floor.
Topics covered: EXPO Pass | Full Conference Pass

9:30 - 3:00pm

9:30 - 3:00pm
EXPO Hall Features
9:30 - 3:00pm
Location:
EXPO Hall

Check out the Cybersecurity Pavilion located on the EXPO Floor featuring technologies that will protect your organization from cybercrime.

Topics covered: EXPO Pass | Full Conference Pass
9:30 - 3:00pm
Location:
EXPO Hall
The NRF Fusion Center is a designated area on the EXPO Hall floor that provides an opportunity for law enforcement agencies from the federal, state and local levels to link or “fuse” with retailers to counteract retail and restaurant crimes. Visit law enforcement agency booths to discuss tactics, exchange critical data and enhance important partnerships.
Topics covered: EXPO Pass | Full Conference Pass
9:30 - 3:00pm
Location:
EXPO Hall
This free program helps retailers and law enforcement personnel discover innovative solutions for their business through private, pre-scheduled meetings with exhibitors. These 1-on-1 curated meetings will match you with solution providers best suited for your business' needs.
Topics covered: EXPO Pass | Full Conference Pass
Location:
35,000+ Sq Ft. | 200+ Exhibitors | 8 Exhibitor produced sessions | 25+ Law Enforcement Agencies | 50+ Product & Service Categories
Topics covered: EXPO Pass | Full Conference Pass

9:45 - 10:15am

, Solution Marketing Director
, Forcepoint
Location:
EXPO Hall, Big Ideas Room

The Internet is replacing retailers’ traditional ways of connecting back to corporate offices and data centers, providing Wi-Fi access to their customers, and minimizing PCI scope. New retail-scale SD-WAN solutions combine sophisticated multi-ISP connectivity for each store with enterprise-grade next-gen firewall security – all managed together from a common console.  We’ll discuss how this convergence of connectivity and security is reducing the footprint of equipment needed in each store, cutting the burden on IT, and simplifying compliance with mandates such as PCI.

, Solution Marketing Director
, Forcepoint
Topics covered: EXPO Pass | Full Conference Pass

9:45 - 12:00pm

9:45 - 12:00pm
Location:
EXPO Hall, NRF Lounge & Matchmaking Zone

This free program helps retailers and law enforcement personnel discover innovative solutions for their business through private, pre-scheduled meetings with exhibitors. Sign up for 1-on-1 curated meetings that will match you with solution providers that best fit your needs.

Separate registration required. Open to retailers and law enforcement only.

Sign up when you register for NRF Protect 2018 or through the dashboard after registration has been completed. Further information about these 15-minute meetings taking place during expo hall hours will be sent to participants in mid-May.

Topics covered: EXPO Pass | Full Conference Pass

10:30 - 11:00am

, VP, Loss Prevention & Safety
, Sally Beauty
, CEO
, Profitect
Location:
EXPO Hall, Big Ideas Room
The role of LP/AP is no longer about “catching the bad guy.” It has evolved beyond monitoring for shrink, theft, and ORC to become a partner with other areas of the business. Departments like Finance, Operations, Supply Chain, etc.  are turning to LP/AP to help to improve sales and margins. Senior executives at Sally Beauty and Belk will discuss how their companies are using prescriptive analytics and pragmatic AI to transform the role of LP/AP within their companies.
, VP, Loss Prevention & Safety
, Sally Beauty
, CEO
, Profitect
Topics covered: EXPO Pass | Full Conference Pass

10:30 - 11:15am

10:30 - 11:15am
, Regional Manager, Asset Protection, Southeast
, Abercrombie & Fitch
, @Abercrombie
Location:
Texas 3

This session is suited for an EXPERIENCED loss prevention or asset protection professional.

Learn how Abercrombie and Fitch has utilized solution provider business metrics and analytics to develop a predictive shrink model that is ninety percent accurate BEFORE the actual inventory. In addition, discover how they use technology to enhance and revise the model when impacted by business fluctuations. 

Learn to:

challenge your perception of company metrics make your data work for you use existing solution provide data as your starting point to create a predictive shrink model 
, Regional Manager, Asset Protection, Southeast
, Abercrombie & Fitch
, @Abercrombie
Topics covered: Full Conference Pass
10:30 - 11:15am
, VP, Loss Prevention, Payroll, Benefits & Legal
, The Container Store
,
Moderator
, Director, Loss Prevention
, SUPERVALU, Inc.
, SVP, Legal
, SUPERVALU, Inc.
Location:
Texas 5

This session is suited for an EMERGING & EXPERIENCED loss prevention or asset protection professional.

In the wake of widespread revelations of misconduct in workplaces, people from all types of industries have begun sharing their stories of harassment and abuse. Refusing to bury their heads in the sand, retail LP executives recognize that old-school "not in my wheelhouse” thinking won’t fly; it’s time to act with integrity and transparency - embracing authenticity and committing to changes in organizational culture. LP and human resources professionals need to bring their distinctive skills to the table, cultivating a collaborative, productive, and high-trust relationship. Hear about one company’s path to this effective partnership. And be sure your smartphone is charged; this presentation will be interactive. 
 
Learn to:  

embrace authenticity on the path to open communication hone methods of developing and cultivating collaborative relationships recognize the value cultivating a partnership between LP and HR and how such a partnership can open an important dialogue

Members of the Press and Media will not have access to this session.

, VP, Loss Prevention, Payroll, Benefits & Legal
, The Container Store
,
Moderator
, Director, Loss Prevention
, SUPERVALU, Inc.
, SVP, Legal
, SUPERVALU, Inc.
Topics covered: Full Conference Pass
10:30 - 11:15am
, Director of Risk Management
, United Supermarkets, LLC
,
Moderator
, Sr. Manager, Enterprise Environmental Compliance
, The Kroger Co.
, Sr. Environmental Compliance Manager
, Albertsons Company
Location:
Texas 1

This session is suited for an EMERGING loss prevention or asset protection professional.

Sure it makes good business sense to reduce the hazardous waste produced by retail operations, but what are the best practices for reducing costs and recouping expenses? Expect a lively discussion peppered with the latest research and the most up-to-date methods.

Learn to:

be in compliance and identify hazardous waste. contain and manage costs efficiently. promote associate product lifecycle awareness.

This session brought to you by:  

, Director of Risk Management
, United Supermarkets, LLC
,
Moderator
, Sr. Manager, Enterprise Environmental Compliance
, The Kroger Co.
, Sr. Environmental Compliance Manager
, Albertsons Company
10:30 - 11:15am
, Vice President of Operations
, Wicklander-Zulawski & Associates
,
Moderator
, Founder
, Power Body Language
Location:
Texas C

This session is suited for an EMERGING loss prevention or asset protection professional.

Uncross your arms, relax your jaw and immerse yourself in this interactive session hosted by body language expert Lisa Mitchell. This one-of-a-kind mind and body experience will demonstrate how a keen understanding of body language can provide an edge when trying to "read" non-verbal signals.

Learn to:

communicate with confidence and be your most charismatic self increase your influence at work and at home take control of relationships and opportunities
, Vice President of Operations
, Wicklander-Zulawski & Associates
,
Moderator
, Founder
, Power Body Language
Topics covered: Full Conference Pass

11:15 - 11:45am

, President
, Safe-Strap Company, LLC
Location:
EXPO Hall, Big Ideas Room

Where do the big ideas come from?  Many times they come from you and spending time in your stores!

Join Paul who will share the genesis of one big idea that came from walking a Fred Meyer store with the Safety Director and another that revealed itself while interviewing associates and customers about a new safety product piloted at Walmart.  Both endeavors generated Big Ideas that helped reduce injuries, greatly benefited Product Merchandising and Store Operations, while boosting significant ROI and increased revenue.

, President
, Safe-Strap Company, LLC
Topics covered: EXPO Pass | Full Conference Pass

11:30 - 11:50am

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, Director of Sales & Marketing
, InstaKey Security Systems
Location:
EXPO Hall, FMI Lounge

In over seventeen years of security consulting Cita now openly shares her knowledge and experience through education of effective Key Control practices.  She is also an active member of Food Marketing Institute (FMI), the American Society for Industrial Security (ASIS International), the National Retail Federation (NRF), International Association of Interviewers (IAI), and the Loss Prevention Foundation (LPF).  By also serving on the Vendor Advisory Board for Loss Prevention Magazine, she helps to influence constructive client-vendor partnerships.

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, Director of Sales & Marketing
, InstaKey Security Systems
Topics covered: EXPO Pass | Full Conference Pass

12:00 - 12:20pm

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, Sales Director, Retail
, FaceFirst, Inc.
Location:
EXPO Hall, FMI Lounge

Retailers are adopting face recognition in record numbers to reduce external shrink, fraud and in-store violence. This interactive session will use real case studies to discuss how Loss Prevention Leaders proved the value to the C-suite by focusing on ROI, privacy and compliance. Join FaceFirst Director of Retail Mark Ebersbach as he reveals best practices learned from hundreds of deployments with Fortune 500 retailers and top grocery chains, followed by a Q&A.

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, Sales Director, Retail
, FaceFirst, Inc.
Topics covered: EXPO Pass | Full Conference Pass

12:00 - 1:00pm

Location:
EXPO Hall
Lunch is on us. Grab a bite to eat, walk the EXPO Hall and talk shop with colleagues, law enforcement and solution providers. Free for all attendees.
Topics covered: EXPO Pass | Full Conference Pass

12:00 - 1:30pm

, VP, Loss Prevention, Payroll, Benefits & Legal
, The Container Store
,
Moderator
, President
, The Art of Perception
Location:
Texas C

Education, networking and community - in this case focused on women working in, rocking, and running loss prevention and asset protection careers. Join us for an exclusive luncheon that will inspire, celebrate, educate, and bring together women in the retail industry, powered by the NRF Women in Loss Prevention group.

Please note: This program is sold out. Please contact programs@nrf.com if you would like to be added to the waitlist. 

, VP, Loss Prevention, Payroll, Benefits & Legal
, The Container Store
,
Moderator
, President
, The Art of Perception
Topics covered: Full Conference Pass

12:45 - 1:05pm

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, National Accounts Director
, AccuBANKER USA
Location:
EXPO Hall, FMI Lounge
, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, National Accounts Director
, AccuBANKER USA

1:15 - 1:35pm

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, President
, Integral Security Solutions
Location:
EXPO Hall, FMI Lounge

There are some simple things that retailers can do to decrease incidents of theft in-store, many of which are a combination of technological and human intelligence.

, Vice President, Risk Management (Asset Protection, Safety & Food Safety)
, Price Chopper Supermarkets
,
Moderator
, President
, Integral Security Solutions
Topics covered: EXPO Pass | Full Conference Pass

1:30 - 2:00pm

, Solution Marketing Director
, Forcepoint
Location:
EXPO Hall, Big Ideas Room

Retailers are often on the forefront of applying “digital transformation” technologies to highly distributed environments. Connecting stores, branches and remote offices efficiently and safely to the applications and data they depend upon has become the foundation on which other transformation is built. But doing so safely across thousands of locations requires a new approach. We’ll discuss how one of the newest trends in IT is combining the savings of software-defined wide-area networking (SD-WAN) with advanced next-gen security, all at retail scale. You’ll hear how organizations are able to manage networking and security for more than 1400 sites from a single console - and come away with new ideas on how you can replace expensive MPLS infrastructure to reduce branch complexity, spin up new locations faster, and slash the costs of connecting and protecting in today’s digital world.

, Solution Marketing Director
, Forcepoint

1:45 - 3:00pm

1:45 - 3:00pm
Location:
EXPO Hall, NRF Lounge & Matchmaking Zone

This free program helps retailers and law enforcement personnel discover innovative solutions for their business through private, pre-scheduled meetings with exhibitors. Sign up for 1-on-1 curated meetings that will match you with solution providers that best fit your needs.

Separate registration required. Open to retailers and law enforcement only.

Sign up when you register for NRF Protect 2018 or through the dashboard after registration has been completed. Further information about these 15-minute meetings taking place during expo hall hours will be sent to participants in mid-May.

Topics covered: EXPO Pass | Full Conference Pass

2:00 - 2:45pm

2:00 - 2:45pm
, Director, LP Technology
, Office Depot
, Director, Corporate Investigations
, Office Depot
Location:
Texas 3

This session is suited for an EMERGING & EXPERIENCED loss prevention or asset protection professional.

Omnichannel strategies create a multitude of touchpoints such as buy online/pick up in store, ship from store, same day delivery, etc. – along with increased opportunities for fraud. Office Depot executives will share their methods for controlling  shrink and fraud across the enterprise.

Learn to:

recognize loss and risk exposures within Omnichannel mitigate shrink and fraud with in Omnichannel Initiatives control shrink across the enterprise
, Director, LP Technology
, Office Depot
, Director, Corporate Investigations
, Office Depot
Topics covered: Full Conference Pass
2:00 - 2:45pm
, Executive Vice President
, ALTO, US
,
Moderator
, Commander
, Los Angeles Police Department
, @LAPDHQ
, Sr. Director, Government Relations
, California Grocers Association
, District Attorney
, Sacramento County
, VP of Asset Protection
, Albertsons Company
Location:
Texas 5

This session is suited for an EXPERIENCED loss prevention or asset protection professional.

More states are considering alternative measures to combat prison overcrowding. The negative consequences of California's Prop 47 have been unmistakable for retailers; nearly all are experiencing a rise in shoplifting – some by as much as 15%. With more states evaluating similar measures, what's a company's defense?  

Learn to:

find strategies to counteract legal challenges know the power of data sharing and data analytics to develop prosecutable cases establish grassroots efforts to sway support when these initiatives are proposed in your state
, Executive Vice President
, ALTO, US
,
Moderator
, Commander
, Los Angeles Police Department
, @LAPDHQ
, Sr. Director, Government Relations
, California Grocers Association
, District Attorney
, Sacramento County
, VP of Asset Protection
, Albertsons Company
Topics covered: Full Conference Pass
2:00 - 2:45pm
, Director of Asset Protection
, Giant Food
,
Moderator
, Shareholder
, Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
Location:
Texas 1

This session is suited for an EXPERIENCED loss prevention or asset protection professional.

This fast-paced session offer practical tips for preparing investigation reports and effectively handling OSHA inspections under current regulations.  

Learn to:

navigate the current OSHA landscape protect your company from new regulations prepare investigation reports and effectively handle OSHA Inspections

This session brought to you by:   

, Director of Asset Protection
, Giant Food
,
Moderator
, Shareholder
, Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
2:00 - 2:45pm
, President
, The Art of Perception
Location:
Texas C

This session is suited for an EMERGING & EXPERIENCED loss prevention or asset protection professional.

Improving observation, perception, and communication skills is tantamount to success in business - and in life. Art historian and attorney Amy Herman, will lead attendees on a journey designed to sharpen their perception and communication aptitude by viewing and describing details contained in painting, sculpture and photography. The program is intended to hone visual intelligence - providing instruction on how to recognize the most pertinent information and recognize biases that impede decision making. 

Learn to:

rethink observation and perception skills and how precisely and objectively we communicate reconsider the use of assumptions in professional judgment by confronting cognitive bias and how it affects decision making  incorporate multiple perspectives in professional decisions
, President
, The Art of Perception
Topics covered: Full Conference Pass

3:00 - 3:15pm

3:00 - 3:15pm
, Director, Asset Protection and Retail Supply Chain Management
, LifeWay Christian Stores
Location:
Texas A
The Ring of Excellence Award recognizes pioneers in the retail loss prevention and asset protection community whose honor, integrity and character serve as an example for the Loss Prevention profession. The achievements and outstanding leadership of these honorees have shaped the industry by creating new Loss Prevention standard practices and building strong Asset Protection and retail security teams. Inductees to the Ring of Excellence can be honored in person or posthumously and have included vice presidents and chief security officers of retail companies.
, Director, Asset Protection and Retail Supply Chain Management
, LifeWay Christian Stores

3:15 - 4:00pm

3:15 - 4:00pm
, Senior Director, Retail Technology
, National Retail Federation
, @cjbeckner
,
Moderator
, Former White House CIO
, Cybersecurity Authority Starring on CBS's TV Show, "Hunted"
Location:
Texas A

Theresa Payton, founder of Fortalice Solutions and a former White House chief information officer has a vision for cyber security. She says managing dynamic and complex cyber risk requires a combination of old school risk management and compliance with newer and more innovative technologies. And if you’re thinking the best place to start is a checklist…think again. Join us for cautionary tales and a comprehensive insight.

Learn to:

Follow the digital breadcrumbs Take action and get resolution on what to do when you've been compromised Regain control and re-engineer in the hopes of thwarting another attack
, Senior Director, Retail Technology
, National Retail Federation
, @cjbeckner
,
Moderator
, Former White House CIO
, Cybersecurity Authority Starring on CBS's TV Show, "Hunted"

4:00 - 5:00pm

Location:
Center Prefunction, Level 3
Cap off your first day’s experience by enjoying great munchies and refreshing drinks.
Topics covered: EXPO Pass | Full Conference Pass