Keynote Session

Wednesday
June 5
8:00 am–8:45 am
CIS Security Solutions Theatre

FACING OUR FUTURES - Looking to 2030 and beyond

2024 is a pivotal year for the retail industry as it charts a course towards its exciting future. We see trends such as economic instabilities and global trade, as regional shifts and data growth change how we power and drive transformation in our businesses. In addition, there are trends in the retail industry that are gaining pace - digitization, machine learning and automation, generative AI, sensor fusion, spatial computing, simulation, and the changing physical / digital retail ecosystem.

Wednesday
June 5
4:45 pm–5:15 pm
CIS Security Solutions Theatre

Shutting down America's largest illicit online gift card marketplace

Organized retail crime is on the rise, affecting both the retail and financial industries. In a landmark case titled Operation Bad Bot, Homeland Security Investigations (HSI) unraveled a complex online gift card fraud, culminating in the shutdown of a marketplace with more than $22 million in retail value.
Hear how HSI solved this case and develop an understanding of what industries should do to avoid becoming a victim of these fraud schemes. With video from the offender sharing how this crime unfolded, this is a must attend session. 

Wednesday
June 5
5:15 pm–5:45 pm
CIS Security Solutions Theatre

NRF Protect Awards

​The Ring of Excellence Award recognizes pioneers in the retail loss prevention and asset protection community whose honor, integrity and character serve as an example for the Loss Prevention profession. The achievements and outstanding leadership of these honorees have shaped the industry by creating new Loss Prevention standard practices and building strong Asset Protection and retail security teams. Inductees to the Ring of Excellence can be honored in person or posthumously and have included vice presidents and chief security officers of retail companies.
Thursday
June 6
8:00 am–8:45 am
CIS Security Solutions Theatre

Hacking retail

Have you ever wondered how hackers think? Do you know why they're so successful? Do you want to know what this has to do with broader retail concerns, such as loss prevention, asset protection, and anti-fraud? Led by Ted Harrington -- the #1 bestselling author of Hackable and a leader of ethical hackers -- this dynamic keynote session will teach you:how hackers think; how to apply the hacker mindset to other objectives, such as loss prevention. asset protection, & anti-fraud (and more!); and how to handle the intersection of physical and digital.
Thursday
June 6
3:45 pm–4:15 pm
CIS Security Solutions Theatre

You play to win the game

Herm Edwards has spent a lifetime playing to win. His leadership style, his passion for teamwork, and his commitment to getting the details right have made him successful on the football field and throughout his life.  Join us as he shares the experiences that have shaped his approach to life and elucidates a tenet he holds dear - namely, making something out of every day.