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Christopher Voss


Former FBI Lead International Kidnapping Negotiator
Author, Never Split the Difference
Christopher Voss is the author of “Never Split The Difference – Negotiating As If Your Life Depended On It” and the CEO of The Black Swan Group. The Black Swan Group is a business negotiation coaching/advisory firm that gives individuals and businesses competitive advantages in business negotiations using hostage negotiation strategies. Chris was the FBI’s lead international kidnapping negotiator. He retired from the FBI in 2007 after a 24 year career.

Chris also teaches in the M.B.A. programs at The University of Southern California and Georgetown University. His students and clients have used these techniques successfully in everything from a negotiation between a husband and a wife over a Christmas tree, to a billion-dollar Wall Street transaction.

At both the University of Southern California (USC) Marshall School of Business and Georgetown University’s McDonough School of Business (MSB), Chris’s class is one of the most sought after (and interesting) courses. Prior to teaching at the USC and MSB, Chris taught International Business Negotiation at Harvard University and was on the teaching staff at Harvard Law School.

Chris is the 2014 recipient of the McDonough School of Business’ Peter J. Gonzalez Jr. Award of Excellence in Adjunct Faculty Teaching.

Speaking in:

Monday Jun 26
12:00 - 4:00 PM
Maryland A 

Specifically designed for executive-level loss prevention and asset protection professionals, Executive Afternoon offers interactive discussion, expert insights and takeaways, and exclusive peer-to-peer networking. The 3-hour program considers... Read more

Tuesday Jun 27
8:00 - 9:30 AM
Potomac Ballroom 

After 24 years with the FBI Crisis Negotiation Unit as Lead International Kidnapping Negotiator, Chris Voss has assembled a toolbox of effective tactics for high-pressure negotiations. From using "no" to get what you want, to why... Read more