There's no "friendly fraud" - Using AI to address claim/return fraud & abuse

In the beginning they called it “friendly-fraud” but today retailers know that fraud and abuse in the claims and appeasement operations is anything but. Appriss Retail just completed the first ever study focused solely on the claims and appeasement areas and the results may surprise you. Learn more about this skyrocketing issue and how one retailer is harnessing AI to address claims and a broad set of business problems.