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Educational Program

What is what.

We have an awesome and varied agenda for you! Learn more about our session types and who can attend.

Keynotes

News makers and security super stars come to NRF PROTECT to talk big picture. These mavericks will keep you a step ahead! Original speakers and content are secured by NRF.

Access: Full conference pass


Breakout Sessions

Intriguing, tactically-oriented deep dives into single topics within each of our tracks. Breakout sessions are curated by NRF.

Access: Full conference pass


Executive Afternoon

Exclusive senior-level LP professional program and networking. This year's program features a Master Class for business negotiation skills, led by the FBI's former lead international hostage negotiator, Chris Voss.

Access:  Invitation only. Email Karen Shunk at shunkk@nrf.com for details.

NRF EXPO Sessions

These sessions, developed by NRF, run on Tuesday and Wednesday in the EXPO Hall.

Access: Full conference pass, EXPO pass (free to retailers), Emerging Leaders Workshop pass


Exhibitor Insights

Exhibitors produce these sessions that span a variety of topics and technologies. Exhibitor Insight sessions are in the EXPO Hall.

Access: Full conference pass, EXPO pass (free to retailers), Emerging Leaders Workshop pass

Mentor Roundtables

Interactive discussions about today's most relevant career advancement topics for retail LP and asset protection professionals. Each table focuses on a different hot topic, moderated by LP and HR leaders.

Access: Full conference pass

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Session Tracks

Crisis Management

A detailed incident response plan is critical and can ensure our organizations' survival.
Topics include: crisis management trends, man-made and natural disasters, lawsuits and legal action, business continuity, “retail rage” and active shooter situations.
 

Development & Leadership

People are the first line of defense in protecting assets and brands.
Topics include: leading teams, interview and interrogation techniques, employee screening, retaining top talent, culture of safety, diversity and innovation, and problem-solving skills.
 

Shrink & Fraud

Shrink cost the U.S. retail industry more than $43 billion dollars.
Topics include: fraudulent returns, high shortage stores, cash handling services, internal investigations, ORC in 2016 and 2017, and worker compensation fraud.
 

Technology & Innovation

Harnessing emerging technologies keeps us one step ahead.
Topics include: emerging retail and restaurant security technologies, cameras as comprehensive security, retail innovations, data privacy and vulnerabilities at store level and above.
 

Safety

Controlling or eliminating recognized hazards helps achieve acceptable workplace risks.
Topics include: slips and falls, training employees for dangerous situations, the Crime Index and prevention, and standard protocols and procedures.